Location: Hybrid, 1 x per week in the office (Warsaw)
Rate: up to 160 PLN/h
Start: ASAP
Contract period: 12 months + possible extension
Assignment type: B2B
responsibilities :
Ensuring that the catalogue effectively communicates the services provided by the organization is well structured and aligns with both technical and business requirements.
Determine appropriate categorization and taxonomy for services, ensuring logical grouping.
Establish relationships and dependencies between services and components, mapping them in a way that supports effective service management.
Ensure integration with other ITSM Processes )collaborate with e.g. IN management CRQ) to ensure seamless integration with the service catalogue.
Design catalogue in a way it supports other ITIL practices including, including service portfolio management, service level management and capacity management.
Define technical standards and guidelines.
requirements-expected :
To succeed in this role, we believe that:
has a technical background
is a great team player
is analytical by nature, you understand IT services and dependencies
has excellent both interpersonal and communication skills
has excellent English written and spoken skills
offered :
Constant support for our recruitment during the recruitment process and during cooperation.
Co-financing of private medical care (Medicover) and Multisport card.
Occasional, company integration meetings.
Mobile application - a quick way of reporting working time, and quick access to new offers.
