Service & Spare Parts Coordination Specialist with German

Apply for the Service & Spare Parts Coordination Specialist with German role at Agfa.

Location

Warsaw

What You-ll Do

• Receive, record, process and follow up customer orders or requests
• Follow up customer orders and their deliveries and update customers
• Manage customer enquiries concerning product availability, deliveries, forecast, invoicing, and returns
• Follow-up on supply issues; align internally and keep customers informed
• Organize/request urgent transport when needed
• Promote and support the use of our Agfa Graphics Internet Sales tool
• Work closely with local and country teams and also interact with HQ
• Register complaints, follow them up and update customers

What you offer us

• Fluency in German and good English
• Very good communication skills
• Ability to work as a true team player
• Good planning and execution skills
• Accuracy and ability to follow-up and tracking
• Ability to do multitasking

Our Values

Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)

Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits)

Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress)

Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes)

Benefits

• Very positive working atmosphere
• Challenging environment combined with a supportive management structure
• Competitive salary and benefits (private medical care, possibility to join sport card and additional insurance, referral bonus, holiday allowance, 30 minutes break included in work hours, additional day off for your Birthday)
• Permanent employment agreement after the trial period
• Hybrid form of work (twice a week in the office)
• No dress code

Diversity and Inclusion

At Agfa, our mission is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Customer Service and Supply Chain

Industries

Medical Equipment Manufacturing and Printing Services

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