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Service Administration Specialist with English, Warsaw

Client:

Location: Warsaw, Poland

Job Category: Other

EU work permit required: Yes

Job Reference: 82993c20826d

Job Views: 47

Posted: 23.01.2025

Expiry Date: 09.03.2025

Job Description:

Our Opening and Your Responsibilities

• Service contracts administration
• Customer e-mail enquiries related to contract maintenance and contract renewal
• Maintaining customer information and device database in CRM with reference to information delivered by technicians or customers
• Cooperation with business partners in countries supported by the team
• Securing high quality and professional day to day service activities within agreed KPIs

What You Need to Succeed

• Very good knowledge of English (B2 or C1 level).
• Previous experience in similar role.
• Quick perception and excellent attention to detail.
• Knowledge of SAP or other CRM would be an asset.
• Knowledge of other European languages would be an asset.

Our Offer to You

• Contract of employment (umowa o pracę) (we want you to join us for the long run :)
• Annual bonus
• Festive benefits paid in April and December
• Hybrid work model (3 days a week from home)
• Medical care with the basic dental package
• Possibility to extend medical care to family members and/or Damian Medical Center
• Life insurance with possible extension for your family members
• Medicover Sport card
• Language courses
• Paid employee referral program
• Space for your initiatives, charity & CSR actions, and improvement ideas
• Supporting your development through a vast training offer
• Discounts for meals and cosmetics at the Poleczki & Platan Business Park
• A diverse and inclusive workplace

We are focusing on entertainment and supporting your physical and mental health – check out

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