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Senior UX / UI Researcher
  • Kraków
Senior UX / UI Researcher
Kraków, Kraków, Lesser Poland Voivodeship, Polska
Mindbox S.A.
15. 3. 2025
Informacje o stanowisku

technologies-expected :


  • Figma
  • Adobe XD

technologies-optional :


  • HTML
  • CSS
  • JavaScript
  • React.js

about-project :


  • Tech stack / skills: Figma, Adobe XD, User Experience, User Interface

responsibilities :


  • Plan, design, and conduct qualitative and quantitative user research methods (user interviews, surveys, usability testing),
  • Analyze user behaviours, needs, and pain points using research insights to drive design decisions,
  • Develop research protocols, scripts, and questions to extract actionable insights,
  • Identify and validate user personas to represent key segments of the target audience,
  • Collaborate with stakeholders to prioritize research activities based on project goals and timelines,
  • Work closely with stakeholders, project managers and other relevant team members to thoroughly understand the business goals, technical constraints, and user needs,
  • Define problem statements based on user findings to align the team on a clear, shared understanding of user challenge,
  • Synthesize research data into meaningful insights maps to uncover root causes and systemic issues,
  • Create journey maps, user flows, and empathy maps to illustrate the user experience and identify friction points,
  • Create and maintain detailed user personas based on research data ensuring they reflect real user behaviors motivations and goals,
  • Act as an advocate for the user throughout the product development lifecycle,
  • Conduct usability testing to validate design solutions and iterate based on user feedback,
  • Maintain a repository of research findings, personas and problem definitions for reference and ongoing updates,
  • Monitor user feedback post-implementation to ensure the design addresses the root problem effectively,
  • Define success metrics for UX projects to measure the impact of solutions on user experience and business goals
  • Stay updated on UX, UI design trends tools and best practices to enhance their research and design process,

requirements-expected :


  • Bachelor’s degree in a UX/HCI, cognitive psychology, graphic design, or related field,
  • 5+ years of professional experience in UX/UI design with a strong emphasis on user research and problem-solving,
  • Proven experience conducing end-to-end user research,
  • Proficient in UX design tools such as Figma or Adobe XD,
  • Hands-on experience collaborating with cross-functional teams, including product managers, developers, and stakeholders,
  • Examples of at least 3 design projects involving complex apps,
  • Experience with creating low- and high- fidelity prototypes and wireframes,
  • Strong communication and presentation skills,
  • Proficiency in English (both written and verbal) is a must.

offered :


  • We are open to the employment form according to your preferences
  • Work with experienced and engaged team, willing to learn, share knowledge and open for growth and new ideas
  • Hybrid working system – 2 days a month in Warsaw office
  • Mindbox is a dynamically growing IT company, but still not a large one – everybody can have a real impact on where we are going next
  • We invest in developing skills and abilities of our employees
  • We have attractive benefits and provide all the tools required for work f.e.computer
  • Interpolska Health Care, Multisport, Warta Insurance, training platform (Sages)

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • flexible working time

  • Praca Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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