Informacje o stanowisku
Key responsibilities:
- Apply UX best practices to structure content for intuitive self-service journeys.
- Design and maintain a scalable knowledge architecture optimised for AI and automation.
- Collaborate with HR subject-matter experts, ServiceNow developers, and the AI enablement team.
- Establish governance, templates, and guidelines for future content creation and maintenance.
- Key stakeholder management and be the lead voice in our UX journey- your recommendations will go a long way among senior leaders
Ideal background:
- Strong experience with ServiceNow HRSD or similar HR platforms.
- Strong UX designing, writing, information architecture, and content strategy skills.
- Familiarity with knowledge management, AI-driven search, or chatbot integration.
Key responsibilities:
- Apply UX best practices to structure content for intuitive self-service journeys.
- Design and maintain a scalable knowledge architecture optimised for AI and automation.
- Collaborate with HR subject-matter experts, ServiceNow developers, and the AI enablement team.
- Establish governance, templates, and guidelines for future content creation and maintenance.
- Key stakeholder management and be the lead voice in our UX journey- your recommendations will go a long way among senior leaders
Requirements: UX design, ServiceNow Tools: Agile, Scrum. Additionally: Sport subscription, Training budget, Private healthcare, Flat structure, Small teams, International projects.
Praca WrocławWrocław - Oferty pracy w okolicznych lokalizacjach
