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Senior User Experience Researcher Miejsce pracy: Kraków Technologies we use Optional Amplitude Operating system Windows About the project We are looking for an experienced Senior UX Researcher to join our growing Experience Design Team. In this role, you will lead end-to-end research initiatives that uncover user behaviors, needs, and pain points, translating insights into actionable recommendations that shape product strategy and design decisions. You will collaborate closely with cross-functional teams, including UX and service designers, to ensure user-centric solutions that align with business objectives. Your responsibilities Lead and execute qualitative and quantitative research (interviews, usability testing, surveys, card sorting, personas, benchmarking studies, etc.). Synthesize research findings into compelling insights using storytelling, journey maps, personas, and reports. Translate insights into clear, actionable recommendations for product strategy and design. Collaborate with stakeholders to define research requirements, scope, and timelines. Incorporate complex technical and business requirements into research planning and analysis. Present findings to diverse audiences and influence decision-making across the organization. Our requirements 7 years of experience in mixed-methods UX research. Bachelor’s degree in a related field (e.g., Human-Computer Interaction, Psychology, Statistics). Strong expertise in qualitative and quantitative research methods. Experience with statistical and data analysis tools and product analytics platforms (e.g., Amplitude is a big plus). Proven track record of leading research initiatives that drive business growth and customer satisfaction. Excellent analytical, communication, and presentation skills. Ability to manage multiple projects simultaneously across stakeholder groups. Experience with complex, highly technical B2B products. Comfortable working in a distributed global team (EMEA, US). This is how we work on a project code review What we offer Cybersecurity experience (SAST, DAST, penetration testing, fuzz testing) Cloud infrastructure expertise (AWS, GCP, Azure) and IaC tools (Terraform) Advanced frontend development (React) and UX/design experience Database administration and performance tuning (SQL and NoSQL systems) Experience with message queues (Kafka, RabbitMQ) Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance If these details sound interesting to you and youre eager to gain new experience in the global arena, we invite you to apply. Id be happy to engage in a conversation and invite you to the recruitment process! Mindbox Sp. z o.o. Creating an inspiring place to thrive for the talented, we use their expertise and courage to introduce the technology of the future into your business. - This is the foundation of Mindbox and the goal of our business and technology journey. We operate and develop in four areas: Autonomous Enterprise - automation of business processes using RPA, OCR, and AI. Business Managment Systems ERP - we implement, adapt, optimize, and maintain flexible, safe, and open ERP of production and distribution companies worldwide. Talent Network - we provide access to the best specialists. ☁ Modern Architecture - we build integrated, sustainable, and open CI / CD environments based on containers enabling safe and more frequent delivery of proven changes in the application code. We treat technology as a tool to achieve a goal. Thanks to our consultants reliability and proactive approach, initial projects usually become long-term cooperation. For over 16 years, it has provided various services to support clients in digital transformation.