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Dynatrace Documentation is a critical asset in driving user adoption of our unified observability, security, and business platform, providing navigation through the multi-faceted functionality Dynatrace offers and helping users extract the most value out of Dynatrace. Our team develops the Documentation and enables other Dynatracers to contribute to it.

As a Senior Technical Writer, you’ll own documentation for several product areas and work closely with development teams to deliver the documentation for them.

Responsibilities

• You’ll create concise, clear, and accurate product explanations that can be easily grasped by non-technical users.
• Serve as an editor for fellow technical writers and documentation contributors.
• Be the first adopter of Dynatrace.
• Use your technical knowledge to navigate complex use cases and document them in an easy-consumable way.
• Be a user advocate , connecting the perspectives of developers and users together.
• Provide guidance for documentation contributors to enable them to work autonomously.
• Share your knowledge and expertise and mentor fellow technical writers.
• Work in the docs-as-code process using a markdown-based static site, VSCode, and Git.
• Work within a truly global R&D team with a presence across multiple continents.

Qualifications

• Technical degree paired with writing experience or a linguistic degree paired with technology-related experience.
• 6+ years of experience in technical communication, with a focus on creating user documentation for software .
• Experience in editing other writer’s content.
• Understanding of different content types in the documentation and their purpose.
• Superb level of English.
• Ability to produce clear, precise, and conversational copy for the web.
• Ability to learn quickly and drive to learn constantly.
• Ability to understand both developers and users of software.
• Excellent written and verbal communication skills .
• Experience in agile software development environment.
• Proficiency in Markdown, Git, Jira, and PowerShell.

Preferred Technical Proficiencies

• Knowledge of any programming language and experience of using it.
• Knowledge of any query language and experience of using it.
• Knowledge of statistics and data analysis.
• Knowledge of cloud technologies.

Adding a portfolio of your writing examples will benefit your application.

Additional Information

Whats in it for you?

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• Working models that offer you the flexibility of remote work along with the benefits of in-person collaboration .
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.

Compensation and Rewards

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.

Salary for Senior Information Developer: 12.000-18.000 PLN gross per month based on full-time employment.

Please be aware that we offer only employment contracts, and were considering a hybrid working setup (2/3 days per week in the office in Gdańsk).

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