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Senior Technical Specialist Miejsce pracy: Kraków Your responsibilities As a Senior Technical Service Specialist you will be responsible for providing the comprehensive technical service for TE Energy Sales, Customer Service, Product Management, and particularly: Supporting in taking care of dedicated GPLs (e.G. heat & cold shrink LV &MV cable accessories) Providing the day-to-day technical support for sales and business development Defining, selecting and verifying products / solutions applicable to customer-specific requirements Coordinating technical audits, type tests, FAT, and post-manufacturing reports, etc. Being the first point of contact for type-test reports, data sheet, drawings etc. Estimating and analyzing costs of the product(s) as support for product management, purchase & finance unit Being an active member of tender and project teams Supporting the tender quotes and RFQ’s (i.A. projects) from technical point of view for EMEA Customers Technical Service Specialist will be office based (Kraków, Poland) and work with colleagues and customers across Europe mainly through remote communication measures. Our requirements Minimum bachelor’s degree in electrical engineering or similar disciplines Working knowledge of electrical equipment and insulation technology for industrial and utility applications Expertise in LV cable accessories and cable technologies (must have), Expertise in MV cable accessories and cable technologies will be an asset Minimum 5-years’ working experience in technical product support Working experience with project management and task forces Working understanding of power business operations (utilities & industrial) Common understanding of Energy Industry and energy business trends Rudimentary knowledge and experience with product management Rudimentary logistic and supply chain understanding Customer-oriented mindset Ability to identify and anticipate customers’ needs Strong customer service skills Strong communication skills both written and oral, Excellent written and verbal communication skills in English (written and oral fluency) Business level proficiency in German, or French, Spanish, Italian, Slavic languages will be an asset Very good working knowledge of Microsoft Office Understanding the international work environment and multicultural sensitivity Mobility: flexibility in working days and travelling if required by the business (up to 20%) What we offer We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Community Outreach Programs / Charity Events Employee Resource Group Job Overview Professional Services Team, of which you will become a part, manages cross-functional services for TE Energy EMEA. It co ordinates, among others advanced cabling projects for large-scale photovoltaic and wind farms, provides power utilities tender submission service, and assures technical support for the TE Energy sales processes. Technical Service Team is a key component and contributor to Professional Services. It works closely with Product Management, Sales, Customer Service, Quality Management, Manufacturing, and Finance, as well as with external stakeholders to provide technical support for comprehensive responses to tenders, projects, quotes, and daily technical queries. Senior Technical Service Specialist is a professional serving mainly the cross-functional product management, tender teams and project teams to support and sales solutions for the creation of comprehensive responses to requests for proposals (RFP/RFT/RFQ; tenders /quotations). TE CONNECTIVITY POLAND SERVICES SP Z O O At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries.