To help develop these capabilities, the Equinix data center infrastructure management (DCIM) Product Management team is looking for an experienced Senior Technical Product Manager with a track record of leading engineering scrum teams and delivering customer-centric automation and IoT services and capabilities. This is an opportunity to help define and advance how enterprises around the world observe, orchestrate, and interact with next-generation data center infrastructure.

The role requires someone responsible for ensuring stakeholder needs and use cases are deeply understood, translated into functional and technical specifications, and managed through a development life cycle from start to finish. You will serve as an Agile coach and work closely with a diverse set of internal and external stakeholders, building and managing relationships and product roadmaps. A strong understanding of product development, relationship management skills, and experience developing colocation and IoT products in a high-technology, dynamic environment is crucial to your success.

Senior Technical Product Manager

Your responsibilities

Product Lifecycle Management

• Play a leading role in formulating and executing on product strategy, collaborating with key stakeholders, and execute on the committed roadmap

• Involve engineers, designers and others to create a shared vision and clear goals for the product, including a well-defined product roadmap

• Lead engineering scrum teams tasked with delivering world-class digital infrastructure experiences and APIs

• Gather, document, design and test the best possible customer experience and incorporate the voice of the customer into the product roadmap

• Work with Product Managers to define good confidence release deliverables for any given release

• Be comfortable and effective in working in a fast-paced, collaborative, matrixed environment, and work closely with customers, partners, and internal stakeholders

• Serve as the subject matter expert and evangelist for the product

Market, Competitive and Customer Analysis

• Research competitors and verticals; prepare reports related to financial position, competitive position and market potential

Business Case Development

• Create and collaborate on the financial business models and conduct compelling business opportunity reviews with the leadership team

• Understand the business value and verify that the team delivers business value

Product Performance

• Define metrics that will be used to inform product success and help drive user experience improvements

• Identify improvements to existing product processes; develop a strong understanding of processes and technology

• Evaluate incoming product-related issues from internal and external customers to determine the severity and response

• Triage production software issues and follow up with cross-functional teams until fixes are tested and deployed

Cross Functional Collaboration

• Design product training curriculum; lead cross-functional trainings and meetings

• Work with the user experience teams and facilitate the development of user interface workflows aligned with functional objectives

• Complete ad-hoc assignments that assist in the development of product strategy and roadmap

• Collaborate with product engineering, network architects, network deployment, and service delivery teams to roll out new offers, releases, and markets.

• Manage stakeholder expectations within and/or across functions

New Partner Identification and Engagement

• Identify and collaborate with partners to enhance the product

• Partner with and deeply listen to customers, sales and operations teams, and other stakeholders to identify unmet needs and new use cases

• Validate ideas with customers before, during, and after development

Backlog Prioritization

• Help prioritize items to move forward among many candidates based on an analysis of the business opportunity vs. level of effort

• Bring a rigorous and strategic mindset to evaluating and prioritizing competing requirements, including features, bugs, and tech debt

• Collaborate closely with technology teams

Test Case Definition and UAT Coordination

• Lead definition of allowable configurations, test cases and execute UAT

• Lead triage of issues across UAT cycles and manage defect resolution

UAT Stakeholder Management

• Manage stakeholder expectations within and/or across functions

• Identify and proactively include correct stakeholders and communicate effectively

• Utilize effective methods of communication with stakeholders, varying approach accordingly

Our requirements

• A Bachelor’s degree in engineering, computer science, or a related technical field (or equivalent)
• Proven years of prior experience as a Technical Product Manager or a Software Engineer
• Experience with IoT technology and/or hardware/firmware integration preferred
• API development experience and ability to extend the API into the platform and product
• Excellent verbal and written communication skills; presentation, customer service, business, and negotiation skills
• Strategic thinking with a clear understanding of levers that drive modern IoT and SaaS offerings
• Trained in Agile development methodology with experience as product owner/backlog owner
• Experience with and ability to work with a global team across global time zones
• Excellent organizational and analytical skills with strong technical abilities and extreme attention to detail, and ability to self audit work
• Ability to deliver high-quality results in a fast-paced, dynamic environment with competing priorities
• Be a highly motivated proactive contributor and subject matter expert on the product. Have familiarity with business issues or the ability to quickly learn

What we offer

• Employment in a stable company with an established position on the market
• Possibility to work within fast growing world’s 500 Fortune digital infrastructure company
• Employee Assistance Program – assess to free counselling legal and financial consultations and crisis intervention
• Opportunity to work in supportive, inclusive environment with People-Centric Culture
• Attractive benefits package: premium private medical care, group insurance, employee stock program, Multisport card, lunch passes, and more