Informacje o stanowisku

Senior Technical Business Analyst – Operations & Monitoring

Miejsce pracy: Warszawa

Technologies we use

Operating system

• Windows

About the project

The Senior Functional Analyst (RUN L2) will be responsible for operational support, monitoring, and troubleshooting of business applications. The role focuses on analyzing functional issues, performing root cause analysis (RCA), monitoring system behavior, and ensuring smooth end-to-end business processes. The analyst will collaborate with technical teams and business stakeholders to resolve issues and improve operational efficiency.

Your responsibilities

• Monitor applications and business processes to detect and resolve operational issues.
• Perform functional troubleshooting and log analysis to identify and diagnose problems.
• Conduct root cause analysis (RCA) and provide actionable recommendations for issue prevention.
• Analyze end-to-end journeys to identify gaps, bottlenecks, or recurring issues.
• Develop, execute, and maintain test cases for operational and functional validations.
• Collaborate with technical teams, developers, and business users to resolve incidents efficiently.
• Document issues, resolutions, and improvements to maintain knowledge base and operational standards.
• Support continuous improvement initiatives to enhance monitoring and functional processes.

Our requirements

• 3-6 years of experience in functional analysis and operational support (RUN L2 or similar).
• Strong experience in troubleshooting, log analysis, and root cause analysis (RCA).
• Ability to monitor applications, workflows, and business journeys effectively.
• Experience in designing, executing, and maintaining test cases for functional validation.
• Strong analytical, problem-solving, and organizational skills.
• Ability to collaborate with technical teams and business stakeholders.
• Attention to detail and commitment to operational excellence.
• Fluency in English.

What we offer

• Contract under Polish law: B2B or Umowa o Pracę
• Benefits such as private medical care, group insurance, Multisport card
• English classes are available
• Hybrid work (3 days/week on-site) in Warsaw (Mokotów)
• Opportunity to work with excellent professionals
• High standards of work and focus on the quality of code
• New technologies in use
• Continuously learning and growth
• International team
• Pinball, PlayStation & much more (on-site )

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• fruits
• video games at work
• coffee / tea
• drinks
• parking space for employees
• leisure zone
• Pinball, PlayStation & much more
• English classes

Recruitment stages

• A quick phone call with our Recruiter.
• Online technical interview, testing your skills.
• II face-to-face interview with your potential supervisor.
• Feedback.

Webellian Sp. z o.o.

Webellian is a well-established Digital transformation and IT consulting company committed to creating a positive impact for our clients. We are driven by shared values, strong principles, and a passion for innovative and disruptive technologies. We are a community of engineers and senior advisors who work with our clients across industries, playing a deep and meaningful role in accelerating and realizing their vision and strategy.

Please include the following statement: “I hereby authorize Webellian Poland Sp. z o.o. to process my personal and store data included in my job application for the needs of following and future recruitment processes (in accordance with the Personnel Protection Act no 133 position 883)”.

Praca Warszawa

Business Development Manager Warszawa

Warszawa - Oferty pracy w okolicznych lokalizacjach