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The Senior Supply Chain Manager at Astreya is a strategic leadership role pivotal in driving end-to-end supply chain operations for our largest strategic account. This role demands more than just operational oversight; it requires a visionary leader capable of shaping supply chain strategy, owning client relationships, and structuring global teams for maximum efficiency.
You will take full ownership of the ecosystem: from Order Management and 3PL coordination to high-level demand planning, ensuring that our logistics and inventory strategies align perfectly with the client’s fast-paced infrastructure requirements.
Team Leadership: Lead and mentor a global team of supply chain planners, fostering a culture of continuous improvement, collaboration, and high performance. The team works across all time zones, and requires a flexible approach to managing a diverse team based remotely.
Order Orchestration: Take full responsibility for the Order Orchestration function. You will oversee the coordination of remote deployments and returns, managing Third-Party Logistics (3PL) partners to ensure seamless execution and adherence to SLAs.
Advanced Inventory Strategy: Delve into intricate inventory challenges, crafting solutions to address stock imbalances, demand surges, and inventory turnover.
Vendor Management: Cultivate robust relationships with vendors, ensuring deliveries are on-time and in-full, and ensuring vendors meet or exceed their contractual obligations.
Cross-functional collaboration: Act as a functional leader, guiding teams and collaborating with stakeholders to ensure cohesive supply chain & logistics efforts and optimized performance.
Strategic Management: Develop and execute long-term supply chain strategies that align with company goals, focusing on efficiency, cost reduction, and process optimization.
Executive Business Reviews: Lead the narrative during Weekly, Monthly & Quarterly Business Reviews (WBR/MBR). Present data-driven insights, performance trends, and strategic improvements directly to top management and client stakeholders.
Demand Planning: Collaborate with various departments to forecast demand accurately, ensuring supply plans align with customer needs and business goals.
Inventory Control & Strategy: Manage complex inventory challenges, addressing stock imbalances, demand surges, and turnover. Ensure optimal stock levels are maintained to reduce excess and waste.
Comprehensive Reporting: Deliver in-depth reports and insights to top management during weekly, monthly & quarterly reviews, highlighting supply chain performance, challenges, blockers and areas for growth.
Customer Service Excellence: Champion the delivery of top-tier customer service throughout the supply chain. Ensure that all processes, from procurement to final delivery, are customer-centric and aim to exceed client expectations.
Cost Management: Oversee budgeting and cost management efforts, aiming to minimize expenses without compromising quality or efficiency.
Risk Management: Proactively identify potential supply chain disruptions, developing and implementing risk mitigation strategies.
Regulatory & Policy Compliance: Ensure compliance with relevant laws, regulations, and ethical standards, and provide regular reports on supply chain performance and metrics.
Process Optimization: Continuously assess and improve supply chain processes, implementing best practices and innovative solutions to enhance performance and reliability.
Project Management (PMO): Design & execution of continuous improvement projects using PMO tools (e.g., Jira & Confluence) to fine-tune supply chain operations and implement industry best practices.
Bachelor’s degree in Supply Chain Management, Business Administration, or a related field; a Master’s degree or professional certifications (e.g., CSCP, CPIM) are advantageous.
Minimum of 8 years of experience in supply chain management, with at least 3 years in a managerial role.
Proven track record of developing and executing successful supply chain strategies.
Strong leadership skills with experience in team development and performance management.
Excellent analytical, problem-solving, and decision-making skills.
Strong negotiation skills and experience managing supplier relationships.
Proficiency in supply chain management software and tools, including SAP, Oracle, or similar platforms.
Excellent communication skills and the ability to collaborate across various departments and levels of an organization.
Excellent presentation skills for executive and client business reviews.
Ability to work in a fast-paced environment, managing multiple tasks and priorities, while maintaining a strong attention to detail and adhering to deadlines.
Proficiency in SAP and/or Integrated Business Planning (IBP) systems, with hands‑on experience in inventory management modules
Experience in the IT or tech industry is highly desirable.
Experience in global supply chain management and logistics.
Strong experience managing 3PL relationships and Order Management lifecycles.
Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
Must have the ability to move from place to place within an office environment.
Must be able to use a computer.
Must have the ability to communicate effectively.
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.
Employment in the fast-growing IT space providing you with a variety of career options.
Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network.
Introduction to new ways of working and awesome technologies.
Career paths to help you establish where you want to go.
Focus on internal promotion and internal mobility - we love to build teams from within.
Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace.
Education Assistance.
Dedicated management to provide you with on point leadership and care.
Numerous on the job perks.
Market competitive compensation and insurance, health and wellness benefits.