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Senior Subject Matter Expert
  • Wrocław
Senior Subject Matter Expert
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Cyclad
7. 9. 2025
Informacje o stanowisku

technologies-expected :


  • ServiceNow

about-project :


  • Currently, for our client, we are looking for Senior Subject Matter Expert.
  • Industry: IT Services
  • Location: 100% remote
  • Languages: English (B2)
  • Remuneration: 180 PLN / h

responsibilities :


  • Serve as the lead SME for ITBM/SPM and ServiceNow ITBM/SPM, providing expert guidance across the organization
  • Partner with business leaders, PMO, IT, and finance teams to align portfolio management, resource planning, and investment value delivery
  • Drive the implementation and configuration of ITBM/SPM modules (demand, project, resource, agile, financial planning)
  • Design, refine, and continuously improve processes for demand management, portfolio oversight, resource allocation, and financial monitoring
  • Advise stakeholders on governance structures, KPIs, and metrics to measure value realization
  • Build and maintain executive-level dashboards, reports, and analytics to enable data-driven strategic decisions
  • Conduct training sessions and knowledge-sharing workshops for business teams, PMO, and IT staff
  • Ensure high data quality, compliance with established processes, and ongoing process improvements
  • Act as a strategic connector between business objectives, financial priorities, and IT delivery

requirements-expected :


  • Experience with ServiceNow ITBM/SPM (Project Portfolio Management, Demand, Resource, Financials, Agile, APM)
  • Achievements in project portfolio management, governance, demand prioritization, and financial planning
  • Ability to collaborate with executive stakeholders and translate strategic goals into actionable portfolio initiatives
  • Excellent analytical and communication skills

offered :


  • Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible.
  • Multisport card (also for an accompanying person).
  • Life insurance.
  • International work environment.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • integration events
  • extra social benefits
  • employee referral program

  • Praca Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


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