Overview

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process. More than 4,000 companies rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, and together they are accelerating the reinvention of hiring by combining AI innovation with SAP’s ecosystem.

We are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work. We foster a collaborative and inclusive environment, where trust and determination help us win together. Our remote-friendly culture, competitive salaries, and opportunities for growth support high performers across the organization.

We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, gender (including pregnancy and related conditions), sexual orientation, gender identity or expression, age, veteran status, disability, or other protected characteristics.

What you will do

• Build empathetic and intelligent conversational AI agents that can automate complex, frequently used workflows
• Combine user empathy with product thinking to guide teams in solving problems
• Think on your feet, design systems, reasoning, and decision points, and collaborate with design and engineering partners
• Run tight feedback loops and align around measurable metrics
• Advocate for the user, build high-level flows, and identify dependencies on other teams
• Aim high and craft end-to-end, holistic multi-agent experiences
• Inspire team members and stakeholders about the impact and opportunities of the roadmap
• Conduct user research with design colleagues to inform decisions

Qualifications

• Proven experience in product management (SaaS or B2B experience is necessary)
• Experience with conversational AI is a must
• Experience building AI agents that can operate semi-autonomously
• Strong technical acumen to understand and shape AI agent designs
• Maturity in managing stakeholders, including external partners and GTM conversations
• Great understanding of user behavior and conversion metrics
• Ability to collaborate, identify dependencies, and navigate across multiple teams on complex projects
• Aspiration to be an excellent colleague and teammate
• Strong communication and storytelling skills to engage both technical and non-technical stakeholders
• Empathy and active listening
• Fluent in English

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Product Management
• Industries: Technology, Information and Internet, Software Development