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Senior Site Reliability / Gitops Engineer

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Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is global, with 1200+ colleagues in 75+ countries and few office-based roles. Teams meet two to four times yearly in person to align on strategy and execution. The company is founder-led, profitable, and growing.

Role summary

We are hiring a Senior Site Reliability / Gitops Engineer for our Information Systems (IS) team. This is an automation-first senior technologist role focusing on Linux, infrastructure as code, and automation to support Canonical and its customers leveraging Ubuntu and open source products. If you have IT operations automation experience, IaC, and a passion for technology, you will work with some of the best people in the industry at Canonical.

Responsibilities

• Drive the development of automation and Gitops in your team as an embedded tech lead
• Collaborate with the IS architect to align solutions with the IS architecture vision
• Design and architect services that IS can offer to the organization as products
• Develop infrastructure as code practices, increasing automation and improving IaC processes
• Automate software operations for re-usability and consistency across private and public clouds, considering distributed systems complexities
• Maintain operational responsibility for Canonicals core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools (Prometheus, Grafana, Elasticsearch) and design, implement, and maintain monitoring and alerting
• Provide assistance and collaborate with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share experience and best practices with other team members through design sessions and mentorship
• Carry final responsibility for time-critical escalations

What we are looking for

• A modern view on hosting architecture driven by infrastructure as code across private and public clouds
• A product mindset focused on developing products rather than just solutions
• Python software development experience with large projects
• Experience with Kubernetes or other container orchestration systems
• Proven exposure to managing and deploying cloud infrastructure with code
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with Linux storage, from Ceph to databases
• Hands-on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelors degree or higher, preferably in computer science or related engineering field
• Clear and effective communication in English (email, chat, video/voice calls, and in-person)
• Motivation and ability to troubleshoot from kernel to web, and willingness to ask for help when appropriate
• Flexibility and rapid learning ability
• Be inspired by the needs of fast-changing environments
• Comfort working within distributed teams
• Passion for open-source, especially Ubuntu or Debian

Benefits and compensation

We consider geographic location, experience, and performance in shaping compensation worldwide. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits reflecting our values and goals. We balance programs to meet local needs and ensure global fairness.

• Distributed work environment with twice-yearly in-person team sprints
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Additional job info

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Software Development

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