Senior Site Reliability / Gitops Engineer

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.

Job Summary

The IS team at Canonical supports and maintains all of Canonical’s IT production services, running services used by over 60 million Ubuntu users. As a Senior SRE & Gitops Engineer you will drive operations automation to the next level, both in private and public clouds, using open source IaC tools, CI/CD pipelines, and Canonical’s leading products for software operation automation.

Responsibilities

• Drive the development of automation and GitOps in your team as an embedded tech lead.
• Closely collaborate with the IS architect to align solutions with the IS architecture vision.
• Design and architect services that IS can offer to the organization as products.
• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes.
• Automate software operations for re‑usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems.
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain and use observability tools such as Prometheus, Grafana and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services.
• Provide assistance and work with globally distributed engineering, operations, and support peers.
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks.
• Share your experience, know‑how and best practices with other team members in design sessions, mentorship and collaborative work.
• Carry final responsibility for time‑critical escalations.

Qualifications

• A modern view on hosting architecture, driven by infrastructure as code across private and public clouds.
• A product mindset thriving to develop products rather than solutions.
• Python software development experience with large projects.
• Experience working with Kubernetes or other container orchestration systems.
• Proven exposure to manage and deploy cloud infrastructure with code.
• Practical knowledge of Linux networking, routing and firewalls.
• Affinity with various forms of Linux storage, from Ceph to databases.
• Hands‑on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor’s degree or greater, preferably in computer science or related engineering field.
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in‑person.
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate.
• Willingness to be flexible and learn new things quickly.
• Inspired by the needs of fast‑changing environments.
• Happy to work within distributed teams.
• Passionate and familiarised with open‑source, especially Ubuntu or Debian.

Benefits

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Industries

Software Development

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