Informacje o stanowisku

Introduction

At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Curiosity and courageous thinking are both vital when working in IBM, as we continue our dedication in guaranteeing that we are at the forefront of cloud technology. Our renowned legacy means we are leading the way in everything from analytics and security through to unmatched hardware & software designs. We provide our clients with the full end-to-end transformation as we build IBMs next generation cloud platform which is focused around delivering performance and predictability at a global scale.



Your Role and Responsibilities

As a Site Reliability Engineer, you will play a crucial role in supporting, maintaining, and operationally improving the cloud infrastructure. Working closely with various teams, your focus will be on ensuring the health and reliability of production and test systems. Your proactive approach will be essential in responding promptly to issues and alerts, contributing to the development of new capabilities, and collaborating with other SRE teams and program managers to deliver mission-critical services to the market.

Key Duties:

• Platform Engineering: Participate in development and maintenance of large-scale Internal Developer Platform (IDP) based on Kubernetes
• Collaborative Partnership: Partner with development teams and program managers, contributing to the seamless delivery of mission-critical services to the market.
• Automation Execution: Execute changes in the production environment through automation, ensuring efficiency and minimizing downtime.
• Cross-Functional Troubleshooting: Collaborate with engineering teams to provide initial assessments and possible workarounds for production issues. Troubleshoot and resolve production issues effectively.
• Integration Planning: Work with support and development teams to identify and resolve issues. Discuss and plan integration tasks to enhance overall system performance.
• Rapid Issue Response: Respond promptly to production issues and alerts, providing swift resolution and maintaining system availability.
• Integration Planning: Work with support and development teams to identify and resolve issues. Discuss and plan integration tasks to enhance overall system performance.

Required Technical and Professional Expertise

• Proven Experience: Expertise in large-scale, distributed Linux/Unix environments and container orchestration technologies like Docker, Kubernetes, and Helm.
• System Monitoring and Troubleshooting: Strong experience with Observability tools (e.g., Prometheus, Grafana, DataDog) to ensure optimal system performance and uptime.
• Automation Proficiency: Proficiency in using declarative infrastructure tools like Terraform and CloudFormation to automate production workflows efficiently.
• Collaborative Mindset: Ability to work collaboratively across teams while adopting GitOps and CI/CD principles for seamless operations.
• Effective Communication Skills: Excellent communication and mentoring skills, fostering knowledge sharing and team development in English.

Preferred Technical and Professional Expertise

• Collaborative Mindset: Proven ability to work effectively with team members in a primarily remote environment, fostering strong connections and shared success.
• Proven Experience: Demonstrated expertise in developing Kubernetes operators, ensuring seamless integration and functionality in containerized environments.

About Business UnitIBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.



Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?



About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.



Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.



Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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