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Senior ServiceNow Engineer, Katowice
  • Katowice
Senior ServiceNow Engineer, Katowice
Katowice, Katowice, Silesian Voivodeship, Polska
TN Poland
28. 2. 2025
Informacje o stanowisku

Social network you want to login/join with:

  • At least 5 years of experience in ServiceNow development, administration, and architecture.
  • Certification in ServiceNow System Administrator, Application Developer, or Implementation Specialist.
  • Good understanding of ITIL processes and ServiceNow modules (ITSM, ITOM, CSM).
  • Good command of English, both written and spoken.
  • Growth mindset, a customer focus, and a collaborative attitude.
  • Experience with automated testing.
  • Proficiency in pipeline-based deployments.
  • Scripting and programming in other languages.
  • Knowledge of HR systems and regulations.

Your responsibilities:

  • Developing and configuring ServiceNow applications and modules according to business requirements and best practices.
  • Integrating ServiceNow with other systems and platforms using APIs, web services, and orchestration.
  • Troubleshooting and resolving issues related to ServiceNow functionality, performance, and security.
  • Supporting and enhancing existing ServiceNow applications and integrations.
  • Collaborating with other developers, product owners, testers, and stakeholders to deliver high-quality solutions.
  • Keeping up to date with the latest ServiceNow features and trends.

Information about squad:

You will join one of the squads, developing and administering the ServiceNow platform within ING Group. The team’s primary task is to develop and maintain the ServiceNow instance within the Enterprise System Management scope, according to customer needs and ING regulations & practices (compliance, agile way of working, etc.). The squad is led by a business Product Owner who gives the autonomy to engineers to manage and implement technical tasks according to the product backlog items specification.

The role naming convention in the global ING job architecture will be “Engineer III”.

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