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Senior SAS CI Studio Specialist – CRM & Personalization
  • Warsaw
Senior SAS CI Studio Specialist – CRM & Personalization
Warszawa, Warsaw, Masovian Voivodeship, Polska
ITDS Polska Sp. z o.o.
20. 12. 2025
Informacje o stanowisku

Senior SAS CI Studio Specialist – CRM & Personalization

Miejsce pracy: Warszawa

Technologies we use

Expected

  • Microsoft Excel
  • SQL
  • SAS

Operating system

  • Windows

About the project

As a Senior SAS CI Studio Specialist – CRM & Personalization, you will be working for our client, one of the biggest banks, on a hyperpersonalization project. Your role will focus on enhancing customer interactions through the creation of sophisticated personalization processes. Join us and play a key part in driving digital transformation and customer satisfaction in the financial industry.

Unleash the power of personalized banking experiences — transform customer engagement through innovative CRM solutions!

Warszawa-based opportunity with hybrid work model (2 days in the office/week).

Not required to already have legal right to work in the European Union; open to candidates without an existing EU work permit

Your responsibilities

  • Build advanced personalization processes to increase customer engagement
  • Lead projects related to personalization, including idea generation and business coordination with various units
  • Summarize and provide recommendations for activity improvements based on campaign analysis
  • Design, implement, test, and maintain customer communication workflows based on customer data
  • Implement communication processes in the CRM system using SAS CI Studio 6
  • Prepare analyses and campaign summaries in English
  • Collaborate with cross-functional teams to ensure seamless project execution
  • Analyze business data to support and optimize personalization strategies
  • Recommend process improvements driven by data insights
  • Create reports and present findings clearly to stakeholders

Our requirements

  • 3-5 years of experience in campaign management and CRM processes
  • Extensive experience with SAS CI Studio 6
  • Higher education in a relevant field
  • Strong skills in designing and implementing business processes
  • Proficiency in business data analysis and interpretation of large data volumes
  • Good command of MS Office, especially Excel and PowerPoint
  • Good level of Polish and English, both written and spoken
  • Working knowledge of SQL
  • Strong ambition, determination, and quick learning ability
  • Polish (communicative level)

Optional

  • Certifications in relevant CRM or data analysis tools

This is how we organize our work

This is how we work

  • at the clients site
  • agile
  • scrum

What we offer

  • Stable and long-term cooperation with very good conditions
  • Enhance your skills and develop your expertise in the financial industry
  • Work on the most strategic projects available in the market
  • Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
  • Participate in Social Events, training, and work in an international environment
  • Access to attractive Medical Package
  • Access to Multisport Program
  • Access to Pluralsight
  • Flexible hours

Benefits

  • sharing the costs of sports activities
  • private medical care
  • remote work opportunities
  • flexible working time
  • fruits
  • integration events
  • corporate gym
  • saving & investment scheme
  • no dress code
  • coffee / tea
  • drinks
  • christmas gifts
  • birthday celebration
  • sharing the costs of a streaming platform subscription
  • access to +100 projects
  • access to Pluralsight

Recruitment stages

  • first online interview
  • second online interview

#GETREADY to meet with us!

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people.

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data.

ITDS’s Whistleblower Procedure

? You can report violations in accordance with ITDS’s Whistleblower Procedure available here: https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf

ITDS Polska Sp. z o.o.

ITDS supports financial service providers to take the next steps.

We identify what’s possible, every day. Opportunities in the areas of technology, organization, and digitization.

We see where banks, insurers, payment companies, or fintech can go and how they can get there.

That’s why we want to stimulate you to ramp up your ambition. Forget what you perceive as restraints and step towards the new reality.

ITDS in Poland - Pure player in new Technologies & Financial Industry

+300 IT implementation professionals

+20 clients in the Banking, Insurance, Payment & Fintech Industry

ITDS excels in digital strategy delivery and implementation of best-of-breed lending solutions. ITDS has delivered successful strategic projects throughout Europe since 1998. We combine the experience we’ve accumulated with in-depth knowledge of technologies, business processes, and EU legislation to unlock new business opportunities.

Informujemy, że administratorem danych jest ITDS z siedzibą w Warszawie, ul. Złota 59 (dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie. Odbiorcą danych jest serwis Hello HR oraz inne podmioty, którym powierzyliśmy przetwarzanie danych w związku z rekrutacją.
Naruszenia można zgłaszać zgodnie z Procedurą zgłaszania nieprawidłowości ITDS dostępną tutaj:
https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf

  • Praca Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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