Informacje o stanowisku

technologies-expected :

• SAP

• For our support team in Wrocław we are looking for Senior SAP Support Consultants. As an SAP Support Consultant, you will be responsible for providing expert support and troubleshooting assistance for SAP applications within our customers organization. We are looking for seniors with deep understanding of Customer Service or standard logistics modules.

• 2nd level support for SAP users in various countries (Ticket based)
• 3rd level support for SAP standard modules, custom adjustments and proaxia products
• Detailed problem analysis (debugging, customization) to develop solution proposals
• Implementation of small projects and change requests in response to specific customer needs
• Data and system administration
• Maintaining the customer relationship for support topics
• Regular data analysis and reporting on tickets
• Fostering the growth of juniors in the team

• 5+ years of experience as SAP Consultant or SAP Supporter
• Deep knowledge and experience in 1 of areas below:
• a) Customer Service processes (CS/FSM) -> you will support customers in the area of the Field Service Management & FSM connector
• b) Logistics and SD, MM modules -> your expertise will be crucial for providing support for our various clients
• Fluent English & Polish
• An open mind focused on excellent customer service
• Open to learn new modules and processes, readiness to broaden knowledge and go deep into details within our solutions
• High-level communication skills and a team-oriented approach

• Work in an international environment
• Development opportunities - you will work with industry experts from proaxia and SAP team
• Knowledge transfer by associates with many years of experience in SAP
• 8-hour working time model from 7:00 to 18:00 Mon-Fri
• Hybrid workplace (Wrocław)
• Life insurance and private medical care
• Access to the MyBenefit cafeteria platform
• Supportive team that focuses on sharing knowledge & solving issues together. We enjoy office parties, local and international integration events and barbecue on the office roof

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• life insurance
• remote work opportunities
• flexible working time
• integration events
• coffee / tea
• parking space for employees
• sharing the costs of tickets to the movies, theater
• employee referral program
• charity initiatives

Wrocław - Oferty pracy w okolicznych lokalizacjach