Contract duration: Initial engagement from January to June, with potential extension up to two years.
Work schedule: Standard hours: 10:00 – 18:00
On-call duty: 18:00 – 09:00 (with mobile availability, must be able to start work within 30 minutes of call)
On-call compensation: 15h duty/week paid as 2h weekday + 4h weekend. Extra work outside scheduled hours counted as overtime.
Typically, on-call duties occur once a week and are split across days.
responsibilities :
Provide technical support, maintenance, and enhancements of Salesforce applications in cooperation with the Service Delivery Manager, ensuring high performance and alignment with business objectives.
Handle day-to-day AMS activities including incident resolution, small development, configuration changes, and performance tuning.
Support platform upgrades (Salesforce Major Releases), including analysis, development, and configuration adjustments.
Create and maintain project documentation.
Mentor junior developers and foster a culture of learning and technical excellence within the team.
Proactively identify areas for improvement and lead initiatives to enhance Salesforce functionality and efficiency.
Collaborate with clients and stakeholders to translate business requirements into scalable Salesforce solutions.
requirements-expected :
Expertise in Salesforce Apex, Visualforce, and Lightning Web Components; ability to write efficient and scalable code.
Deep understanding of Salesforce architecture, including advanced knowledge of Sales Cloud, Service Cloud, and Experience Cloud.
Proficiency in Salesforce data modeling, management, and security best practices.
Experience implementing and managing Salesforce integrations with knowledge of integration patterns and platforms.
Knowledge of Salesforce Industries (Public Sector Solutions preferred) and OmniStudio toolset (FlexCards, OmniScripts, DataRaptors, Integration Procedures).
Familiarity with CI/CD practices for Salesforce using tools such as Jenkins, Copado, or Gearset.
Experience using Salesforce monitoring and debugging tools to ensure optimal performance and reliability.
Proven track record in managed services or IT support projects in an international environment.
Leadership skills and a team-oriented mindset with clear communication and stakeholder collaboration.
