Informacje o stanowisku

The Senior Research Associate is focused on the delivery of projects/tasks, driven by KPIs, while managing the performance of the team whose primary function is to train an AI engine.

You will be working on training AI to interact with humans in entirely new ways, and you’ll be responsible for helping the AI learn how to best collaborate with humans by interacting with a variety of software tools.

As part of this role, you will leverage your skills and background to establish processes, and manage, train and mentor junior team members. You will own a specific area, and be accountable for deliverables, quality, and overall processes for the area.

Responsibilities:

• Work collaboratively in a fast-paced environment
• Lead and manage team members in execution of projects/tasks
• Set targets for the team (KPIs) for projects
• Monitor progress against KPIs
• Attend daily stand-ups with clients
• Troubleshoot (reproduce) errors and answer questions for the team
• Perform quality audits
• Contribute to the completion of daily and weekly reports
• Develop and implement new processes within identified areas of ownership
• Train junior team members on processes and best practices
• Own deliverables ensuring tasks are completed on time with quality for area of ownership, including team members contributing within that area
• Think strategically about end-to-end processes and how to improve them
• Identify risks in processes and recommend solutions or alternatives to mitigate
• Learn new software programs on the job

Requirements:

• Technical aptitude or experience working with AI
• Leadership experience and performance management experience, leading or training others
• Experience managing KPIs
• Strong attention to detail
• Strong organizational skills
• Critical thinking and problem-solving skills
• Strong analytical skills
• Process improvement experience
• Strong aptitude for working with Google Sheets, Zoom, and Slack
• Exemplify the quality of having a proactive approach, which includes a high level of accountability, transparency, and teamwork
• Ability to learn on the job

Please remember to send us your CV in English !

We look forward to meeting you!

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Role Information: EN

Studio: Keywords Studios

Location: Europe, Poland

Area of Work: Embedded Services

Service: Globalize

Employment Type: Permanent

Working Pattern: Full Time

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