HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Project & Programme Management roles lead change initiation, design and delivery and are accountable for successful delivery of both Technology and Business Change Programmes and ensuring benefits realisation. They operate at an executive level and engage and influence a wide spectrum of stakeholders and partners across HSBC. The remit area may be market-based, regional or global, and may cross multiple GB/GFs

What you’ll be doing:

• Drive/support programme delivery proactively, balancing scope, schedule, interdependencies, budget and risks
• Assist business stakeholders with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams via respective backlogs with minimum cross product co-ordination
• Manage/support relationships with internal and external stakeholders in addition to providing support to senior Project / Programme mangers across all stages of the initiative lifecycle to deliver larger / more complex / high priority Programmes & Projects
• Drive/support the use of Agile methodologies within Technology teams (e.g. Scrum, Kanban, Lean) in line with corresponding transformation frameworks at the bank
• Lead/support definition of staffing/resourcing, responsibilities and schedules as well as leading/ supporting the establishment of effective program controls and procedures.
• Drive /support the adoption of HSBC standards, manage / support the development and promotion of the technology portfolio and project management practices, whilst working in alignment with Change framework at all times
• Lead the team to meet programme objectives and be held accountable for all elements of programme financial management, including headcount and software delivery capitalization as well as managing relationships with and service agreement monitoring of external suppliers, including technology supplier.
• Report progress, issues, dependencies and risks to steering committees / initiative leadership and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realization.

You’re a great candidate if you have these: (job requirements)

• Ideal candidate will have experience & knowledge of working in multiple lines of business, IT vendors and product.
• Ability to develop cohesive working relationships with internal/external stakeholders and work effectively under pressure with competing and rapidly changing priorities
• Ability to bring analytical rigour and structure and effective solutions to poorly defined problems by utilising good conflict resolution skills
• Experience working with business and IT stakeholders in global environment and experience with Private banking industry is a plus
• Strong communication skills - applicable through multiple channels (written, spoken, workshops, presentations) with all levels of stakeholders
• Typical qualifications would include a Bachelors degree / equivalent experience, and the role holder will have professional qualifications in Project/Programme Management e.g. Project Management Professional (PMP).
• Demonstrated ability to lead and motivate teams, setting stretching goals for self and teams and delivering them with courage and tenacity
• Being ambitious about providing the highest standards of delivery and making considered decisions that protect and enhance HSBC values, reputation and business

What you’ll get with us:

• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Free parking

You’ll achieve more when you join HSBC.

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test
• Telephone screen
• Job interviews with the hiring managers

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: hr.krakow.pl@hsbc.com.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Financial Services and Banking

Referrals increase your chances of interviewing at HSBC by 2x

Get notified about new Project Manager jobs in Cracow, Małopolskie, Poland.