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Senior Professional Services Project Manager Miejsce pracy: Poznań Technologies we use Expected Project management About the project As Sr Project Manager on the Egnyte Professional Services team, you would be responsible for planning and overseeing multiple customer projects to ensure that they are completed in a timely fashion and within budget and scope. You will plan and designate project resources, monitor progress and keep stakeholders updated on status in a timely manner. Your main goal would be to create and manage projects to successful completion - from initiation, through delivery, to closure, meeting all customer expectations and outcomes. Ideal candidates would possess broad experience in handling difficult or sensitive situations, in a professional, timely, and thorough manner. Qualified candidates are self-starters and highly motivated to provide excellent customer service. The Principal Professional Services Project Manager would be an integral part of Egnyte’s Professional Services organization by helping customers maximize the value of their investment. Your responsibilities Lead and manage complex programs and projects to ensure successful customer deployment and adoption of Egnyte’s platform Manage and communicate deliverables, risks, project timeline, ROI, and issues Act as a liaison between Egnyte’s customers and internal teams to ensure smooth project completion and success Communicate professionally and succinctly while following Standard Operating Procedures (SOP) Ensure internal processes and client-facing documents are current and in support of corporate goals Predict resources needed to reach objectives and manage resources in an effective and efficient manner; identify and bring in resources as required for quick response to client issues raised during the implementation phase Manage changes to the project scope, project schedule and project costs using appropriate verification techniques Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress Manage overall customer relationship and satisfaction during all phases of the engagement Little to no travel expectations at the current time Our requirements 5-8 years’ experience managing projects in Customer Facing Implementation roles (remote and onsite) in a technology organization Proven track record of working with external customers, as well as with key internal partner teams including Sales, Engineering, and Product Management Excellent customer engagement, presentation, and communication skills Solid organizational skills and multi-tasking skills, attention to detail, and ability to adapt to process in a quick changing environment; ability to manage multiple projects with multiple resources Experience handling escalations at all levels A strong understanding of project financials, revenue, cost, and margin is required Strong familiarity with project management software tools, methodologies, and best practices Experience with creating, maintaining and following a repeatable project methodology Understanding of technology relative to data, storage, API integration, Public and Private Cloud highly desirable Bachelor’s degree in computer science or related technical discipline is preferred This is how we organize our work This is how we work in house you develop several projects simultaneously you have influence on the choice of tools and technologies you have influence on the technological solutions applied Team members project manager What we offer Attractive salary package based on skillset Your own Egnyte account with lifetime access to 50TB of cloud storage MyBenefit: you can choose a MultiSport card or gift cards every month Private medical healthcare In-house English classes Benefits sharing the costs of sports activities private medical care sharing the costs of foreign language classes remote work opportunities flexible working time fruits corporate products and services at discounted prices integration events no dress code video games at work coffee / tea drinks parking space for employees leisure zone employee referral program Recruitment stages HR Interview Technical Interview Interview with Manager Equal Opportunity Employment At Egnyte, we celebrate our unique differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of hr@egnyte.com. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact hr@egnyte.com. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy. Egnyte Poland EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: - Invested Relationships - Fiscal Prudence - Candid Conversations ABOUT EGNYTE Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit I agree to the processing of my personal data for recruitment in accordance with art. 6 par. 1 lit. a Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (general data protection regulation) ). By submitting the above information, I hereby accept the Egnyte Poland Sp. z o.o. Data Protection Declaration and allow my data to be sent to the US for processing by Egnyte Inc. in cooperation with Egnyte Poland Sp. z o.o.