As a Senior Production Support Specialist you will join the EU International Application Support team, which provides the Second line support on Local and Regional Applications for countries in Continental Europe. The Technology Services Europe Center was created to provide full life-cycle software manufacturing, deployment and business support services.
Help us provide technical expertise in supported systems to global business users!
Krakow-based opportunity with the possibility to work 100% remotely!
responsibilities :
Development & support in all aspects of the selected IT systems and applications
Day-to-day maintenance and proactive monitoring of production services and environments
New functionality/product deployment and changes to existing solutions
Providing technical expertise in supported systems to Business users
Adhering to all service level agreements and metric requirements at all times
Assistance on audit and operational controls related activities
Highlight problems/blockages and take the initiative to suggest ideas to change and improve processes
Assist site management in providing solutions for new initiatives/business & revenue improvements
Adhering to all service level agreements and metric requirements at all times
Strong emphasis on the maintenance of an effective and rigid control environment ensuring quality is never compromised
Expected to develop a strong working relationship with the business users and management in all supported sites, project, implementation, analyst and deployment teams
requirements-expected :
Detailed knowledge and past experience in MS SQL Server (T-SQL, SSIS, SSRS)
Knowledge and past experience in Internet Information Services (IIS)
Experience in developing or supporting customer-facing applications
Ability to learn new technologies and procedures very quickly
Excellent analytical skills, with the ability to multi-task and manage multi-users/sites
Ability to work independently and take responsibility
Interpersonal and organizational skills
offered :
Stable and long-term cooperation with very good conditions
Enhance your skills and develop your expertise in the financial industry
Work on the most strategic projects available in the market
Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
Participate in Social Events, training, and work in an international environment
Access to attractive Medical Package
Access to Multisport Program
Access to Pluralsight
Flexible hours
benefits :
sharing the costs of sports activities
private medical care
flexible working time
fruits
integration events
corporate gym
mobile phone available for private use
computer available for private use
saving & investment scheme
no dress code
coffee / tea
drinks
christmas gifts
birthday celebration
sharing the costs of a streaming platform subscription
