The project aims to enable data-driven decision-making by delivering high-quality customer feedback across multiple touchpoints. As part of a cross-functional, globally distributed team, you will work closely with Product Management, architects, developers, and business stakeholders to translate business needs into scalable and compliant technical solutions.
The environment is agile (SAFe), with strong emphasis on collaboration, transparency, and continuous improvement. The team operates at the intersection of business and technology, contributing directly to the long-term product vision and roadmap while ensuring regulatory compliance (including GDPR and PII handling).
responsibilities :
Contribute to the development of experience management domain, working closely with cross-functional teams to ensure successful implementation of Customer Experience Survey and onboarding to Qualtrics platform
Actively collaborate with Product Manager, business stakeholders and architects to understand their business and technical needs, and build/manage the team backlog from collected requirements
Create high quality deliverables, including requirements and technical specifications that define and support the deliveries
Contribute to the vision and roadmap planning by building and maintaining teams backlog
Actively participate and contribute to the agile release train ceremonies and events, setting the direction and purpose and driving the objectives on the team level
Act as a role model by creating the atmosphere of collaboration and transparency, confidence, continuous improvement and trust
requirements-expected :
Customer centric attitude and a strong will to succeed
Excellent collaboration and stakeholder management skills
Basic knowledge on customer surveys
Experience translating the business needs into technical requirements and ability to set the clear objectives for the development teams
Ability to connect team level objectives to the business vision and long-term product roadmap
An ability to motivate both yourself and others
A responsive, organized and professional nature, and dedication for project success
A strong solution-oriented and analytical mindset
Bachelors or Masters degree in a relevant field
At least 2 year experience working as a Product Owner in an agile setup
An experience working with distributed global teams
