The project aims to enable data-driven decision-making by delivering high-quality customer feedback across multiple touchpoints. As part of a cross-functional, globally distributed team, you will work closely with Product Management, architects, developers, and business stakeholders to translate business needs into scalable and compliant technical solutions.

The environment is agile (SAFe), with strong emphasis on collaboration, transparency, and continuous improvement. The team operates at the intersection of business and technology, contributing directly to the long-term product vision and roadmap while ensuring regulatory compliance (including GDPR and PII handling).

Senior Product Owner

Your responsibilities

• Contribute to the development of experience management domain, working closely with cross-functional teams to ensure successful implementation of Customer Experience Survey and onboarding to Qualtrics platform
• Actively collaborate with Product Manager, business stakeholders and architects to understand their business and technical needs, and build/manage the team backlog from collected requirements
• Create high quality deliverables, including requirements and technical specifications that define and support the deliveries
• Contribute to the vision and roadmap planning by building and maintaining team's backlog
• Actively participate and contribute to the agile release train ceremonies and events, setting the direction and purpose and driving the objectives on the team level
• Act as a role model by creating the atmosphere of collaboration and transparency, confidence, continuous improvement and trust

Our requirements

• Customer centric attitude and a strong will to succeed
• Excellent collaboration and stakeholder management skills
• Basic knowledge on customer surveys
• Experience translating the business needs into technical requirements and ability to set the clear objectives for the development teams
• Ability to connect team level objectives to the business vision and long-term product roadmap
• An ability to motivate both yourself and others
• A responsive, organized and professional nature, and dedication for project success
• A strong solution-oriented and analytical mindset
• Bachelor's or Master's degree in a relevant field
• At least 2 year experience working as a Product Owner in an agile setup
• An experience working with distributed global teams
• Fluency in spoken and written English language
• SAFe knowledge and understanding
• Understands the core principles of GDPR and how to handle PII data
• Experience with Qualtrics platform considered as an advantage
• Understanding of customer master data