Senior Product Owner – Customer Support & Digital Advertising

Fast growing department supporting multiple products for a global client. We are working from many locations and supporting client around the clock.

Requirements

• Must have a clear understanding and working experience with technical teams (including Business and Technical Architects), articulate technical requirements, and be able to represent the team in all conversations.
• Outstanding verbal and written communication and documentation skills for technical and non-technical audiences at various organizational levels (e.g., executive, management, individual contributors).
• Hands‑on experience with Agile Methodologies, including creating Epics/Features/User Stories/Tasks/Subtasks, Estimations, Sprint Planning, Product Backlog Planning, conducting Sprint Demos, and all other Sprint Ceremonies.
• Experience working in Data Migration, Digital Advertising, or Customer Support projects is essential.
• Ability to persuade and influence others on the best approach.
• Experience dealing with Customers and Product Managers.

Job Responsibilities

• The Product Owner is primarily responsible for working with customer stakeholders and architects to elicit requirements, and for owning those requirements through the Product delivery lifecycle.
• Understand the Client’s entire existing business, including functional and technical requirements, operations, and processes.
• Determine specifications and work with the Agile team to deliver moderately complex software solutions utilizing the Agile methodology.
• Research and maintain knowledge of emerging business domains and their possible application.
• Provide general direction to the team regarding enterprise architecture standards.
• Ability to handle multiple priorities and constant deadlines.
• A motivated individual with excellent interpersonal, communication, and customer-service skills.
• Understand all aspects of Development and Client Support.
• Test business processes and recommend solutions.

What We Offer

• Culture of caring. At GlobalLogic, we prioritize a culture of caring. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.
• Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic.
• Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter.
• Balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life.
• High-trust organization. We are a high-trust organization where integrity is key.
• About GlobalLogic. GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

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