Join to apply for the Senior Product Manager - Client Onboarding (Worldwide / Remote) role at ZEN.COM

ZEN.COM is a smart financial app designed for everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN.COM, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built‑in multi‑currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.

We are currently seeking a professional to join us as a Senior Product Manager responsible for the Business Client Onboarding area and to help design and develop products that ensure our users a fast, secure, and seamless start to using our services.

Qualifications

• 4+ years of product management experience, ideally in fintech or financial services.
• Exposure to KYB, onboarding, or risk decisioning (nice to have).
• Track record of improving user experience in complex or regulated environments.
• Strong analytical skills; data‑driven decision‑making.
• Excellent communication and stakeholder management.
• Self‑starter who thrives in fast‑paced, cross‑functional teams.

Responsibilities

• Own the onboarding experience for business clients – from sign‑up to successful activation.
• Improve conversion and reduce drop‑offs by identifying and addressing friction points.
• Automate manual processes in KYB and risk evaluation, improving speed and efficiency.
• Collaborate with Risk, Compliance, Ops, Engineering, and Design to deliver onboarding that’s user‑first and compliant.
• Validate new features through testing and feedback.
• Coordinate cross‑team delivery and oversee successful launches.
• Manage vendor integrations.

What We Offer

• Real influence on shaping the ZEN.COM.
• Work in an environment where innovation and effectiveness truly matter.
• Competitive salary and flexible working conditions.
• Private medical healthcare; internal and external training opportunities.

If you want to have a real impact on the experience of thousands of users and work with committed teams in an environment that values ownership, transparency, and pace – apply today!