We are hiring on behalf of our client, a global innovator in fitness and wellness technology. Their mission is to empower people to live fit, strong, long, and happy lives by delivering integrated experiences to millions of members anytime, anywhere.
As a Senior Product Manager within the e-commerce team, you will own large-scale initiatives, with a strong focus on post-purchase domain capabilities and platform scalability. You will lead the discovery and execution of mission-critical integrations between the storefront and core business functions, such as supply chain, customer support, subscriptions, warranties, and accounting.
This is a strategic and execution-focused role where you will balance platform stability with conversion optimization, ensuring seamless customer journeys while enabling future business expansion. You will operate cross-functionally in a fast-paced environment, translating business needs into scalable, high-impact product solutions.
Key takeaways:
Domain: DTC e-commerce, API-first integrations, data analytics tools, post-purchase systems (supply chain, payments, subscriptions)
Working model: Hybrid - 3 days/week from the office
responsibilities :
Define and communicate a long-term vision for post-purchase and lower funnel capabilities.
Build and own a strategic roadmap covering platform tooling, scalability, and downstream integrations.
Align product initiatives with company growth objectives and long-term strategy.
Own end-to-end delivery of complex e-commerce and post-purchase initiatives.
Drive API-first integrations with third-party systems, including supply chain, accounting, and support platforms.
Ensure platform stability, scalability, and resilience across mission-critical data flows.
Balance feature development with long-term architectural scalability.
Optimize the lower purchase funnel to improve conversion and checkout performance.
Lead user research, experimentation, and data analysis to uncover growth opportunities.
Translate customer insights into measurable product improvements.
Partner closely with Engineering, Design, Analytics, and Research to drive execution.
Act as a liaison between e-commerce stakeholders and technical teams to clarify requirements and priorities.
Identify cross-functional dependencies and proactively manage risks.
Foster a culture of innovation, speed, and accountability.
requirements-expected :
5+ years of product management experience, preferably in DTC e-commerce environments.
Proven experience working on consumer-facing products within post-purchase domains (supply chain, customer support, warranties, payments).
Strong understanding of complex platform capabilities, including API-first architecture and third-party integrations.
Experience optimizing cart and checkout flows is a strong plus.
Demonstrated ability to use data to drive decision-making and prioritization.
Experience conducting user research, experimentation, and funnel analysis.
Ability to operate effectively even when data is limited, identifying alternative insight sources.
Strong written and verbal communication skills across technical and non-technical audiences.
Proven track record of owning complex initiatives from discovery to delivery.
Ability to operate in fast-paced, high-growth environments.
Strategic thinker capable of balancing short-term execution with long-term company vision.
