Overview

Purpose of the Role: To design best-in-class experiences of merchants and users in all customer journeys.

Responsibilities and Key Activities

• Designing user experience features and user flows, and testing them heavily with end users
• Planning, supervising and conducting user research (qualitative and quantitative)
• Transforming ideas into products of user-friendly interfaces and communication
• Creating wireframes, mockups and clickable prototypes for desktop and mobile screens
• Bringing ideas to improve the experience with PayU products and services
• Maintaining the highest standards of design and applying the best practice
• Cooperating with colleagues from different teams in and outside the region: product, development, customer support, marketing, legal, treasury, sales, external partners
• Other UX-related tasks requested by direct manager

Qualifications and Experience

• 7+ years of professional design and research experience
• 5+ years experience in financial or e-commerce industry experience, designing for business or consumer focused products at scale
• 5+ years experience designing solutions focused on inclusivity and accessibility
• Multiple years experience owning and driving complex projects
• Building in the past design systems
• Proficient in Figma, Miro (or other UX/UI design tools)
• A strong desire for creative problem-solving, exploring customers’ painpoints, needs and desires
• Fluent communication (spoken and written) in English

Skills and Competences

• Reliable and persistent
• Compassionate, but ready to question everything
• Very good storyteller

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.