Our team is looking for a Product Technology Consultant who will be a part of our Product Solution Delivery team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.
responsibilities :
Provide Trainings and floorwalking for prospect, conversion and existing customers across EMEA
Responsible for the project management and delivery of IT consulting services
Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems
Coordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needs
Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
Proactively consult with your customers on best practices for Sabre solutions
Map Sabre solutions and customer needs to drive differentiated value and optimal performance
Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers
Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops
Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack
Provide project management guidance and oversight of key technical engagements to ensure successful implementations
requirements-expected :
Minimum 3 years of relevant work experience
Bachelor’s degree
Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering
Deep understanding of the travel industry and ecosystem
Proficient knowledge and hands on experience with Sabre products
Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
Excellent customer service and communication skills
Familiarity with mid/back office tools and corporate/leisure online booking tools
Ability to analyze and trouble-shoot
Attention to detail and ability to multi-task to support multiple customers Experience in an Online Travel Agency or any eCommerce business environment
Experience with Sabre APIs using tools such as Soap or Postman is a plus
Competency in training technical teams on functional and business processes
Knowledge of NDC
Languages - English plus Italian, French, German or Spanish is preferred
