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Senior Process Excellence O2C Specialist
  • Poznań
Senior Process Excellence O2C Specialist
Poznań, Poznań, Greater Poland Voivodeship, Polska
Miele Global Services Sp. z o. o.
6. 3. 2026
Informacje o stanowisku

responsibilities :


  • Analyze and redesign O2C processes in line with market best practices (focus on Accounts Receivable);
  • deliver measurable improvements in efficiency, quality, controls, and KPIs;
  • Identify, assess, and prioritize automation and AI use cases across O2C (RPA, AI agents);
  • lead change execution; project management (scope, planning, delivery, and benefits tracking);
  • serve as a point of contact and trusted partner for Operations, IT, and Business stakeholders;
  • benchmark O2C solutions externally (e.g. SSC peers, ABSL, market standards);
  • communicate progress, results, and value clearly to management and senior stakeholders.

requirements-expected :


  • Minimum 3 years of experience in Order to Cash (O2C) within international, SSC or GBS environments;
  • professional English proficiency at B2+ level;
  • strong E2E understanding of Order-to-Cash (O2C) processes and supporting systems (focus on Accounts Receivable);
  • proven experience in process improvement and identification of automation use cases;
  • proven ability to lead operational projects and deliver measurable results;
  • hands-on interest and practical exposure to automation and AI (RPA, AI tools, agents);
  • ability to challenge the status quo and drive cross-functional change.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • integration events
  • corporate library
  • coffee / tea
  • parking space for employees
  • extra social benefits
  • holiday funds
  • baby layette
  • christmas gifts
  • employee referral program
  • charity initiatives
  • birthday holiday

  • Praca Poznań
  • Poznań - Oferty pracy w okolicznych lokalizacjach


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