Senior Pharmacovigilance Officer, Team Lead (HCP & Clinical Trial experience)

Join to apply for the Senior Pharmacovigilance Officer, Team Lead (HCP & Clinical Trial experience) role at PrimeVigilance.

We are PrimeVigilance (part of Ergomed Group), a specialised mid‑size pharmacovigilance service provider established in 2008. We pride ourselves on global organic growth year after year, with staff based across Europe, North America and Asia covering services within Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first‑class support to our pharmaceutical and biotechnology partners, maintaining long‑lasting relationships and is a global leader in its field. We cover all therapy areas, including medical device. We invest in our staff by providing an excellent training and development platform, valuing employee experience, well‑being, mental health and a healthy work‑life balance that nurtures high‑quality client service.

Job Description

• Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader.
• Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process.
• Assures and exerts activities leading to effective cooperation with clients in the area of ICSR Management.

Role and Responsibilities

• Providing support to other activities undertaken by the project team on behalf of the client and the company.
• Line‑manages assigned ICSR staff.
• Creates and maintains project‑specific KPIs for contracted ICSR activities (including optimizing procedures, trainings and other actions to increase ICSR team efficiency).
• Proposes process changes to the ICSR Operational Lead.
• Manages ICSR deviations with ICSR Operational Lead support.
• Reviews trackers and timesheet data and ensures accuracy.
• Is involved in ICSR processing and 2nd QC of cases.
• Operates as the assigned team SME and supports other SMEs.

Qualifications

Life science graduate, physician, pharmacist or other healthcare‑related qualification or experience in pharmacovigilance.

Extensive experience in pharmacovigilance and Clinical Trials with demonstrated work experience in a line‑manager role.

• Excellent communication (written and verbal) skills.
• Organisational skills, including attention to detail and multitasking.
• Delegation skills.
• Planning and time‑management.
• Technical skills.Team‑working.

Additional Information

We prioritize diversity, equity, and inclusion by creating an equal‑opportunity workplace and a human‑centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human‑first approach. Our people are our greatest strength, leading to our continued success on improving the lives of those around us.

We Offer

• Training and career development opportunities internally.
• Strong emphasis on personal and professional growth.
• Friendly, supportive working environment.
• Opportunity to work with colleagues based all over the world, with English as the company language.

Core Values

• Quality.
• Integrity & Trust.
• Drive & Passion.
• Agility & Responsiveness.
• Belonging.
• Collaborative Partnerships.

We look forward to welcoming your application.