97 456
17 024
About us:
N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002 in Lviv, N-iX has come a long way and increased its presence in eight countries Poland, Ukraine, Sweden, Bulgaria, Malta, the UK, the US, and Colombia. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.
About the Customer:
Our client is a global leader in electronic signature technology and agreement solutions, helping organizations connect and automate how they prepare, sign, act on, and manage agreements. Their highly reliable production software environments are at the heart of their business, powering secure and efficient digital workflows for customers worldwide.
The Team
Our team tackles complex global challenges with innovative solutions that impact millions of people and businesses daily. We focus on building scalable, reliable, and secure systems. We value diverse skills and welcome individuals who are eager to learn, grow, and thrive in a collaborative environment.
The Role
We are seeking an Operations Engineer passionate about system operations, troubleshooting, and automation.
In this role, you’ll:
Support and maintain our infrastructure
Resolve operational issues
Contribute to process improvements and automation
This is a fantastic opportunity for someone with a solid technical foundation, a desire to learn, and a drive to make an impact in a dynamic and supportive team.
Key Responsibilities
System Monitoring & Support: Monitor system health and performance, respond to alerts, and resolve issues to ensure reliable operations.
Documentation: Develop and maintain technical documentation, including runbooks and standard operating procedures (SOPs)
Operational Tasks: Perform software updates, system patching, and manage user access
Automation: Identify opportunities for automation and contribute to scripting and tools development under guidance
Collaboration: Work with team members to ensure operational best practices are followed and continuously improved.
What You Bring
Technical Skills:
Basic Linux and/or Windows administration with troubleshooting abilities
Exposure to scripting or programming (e.g., Python, Bash, PowerShell)
Familiarity with cloud platforms (AWS or Azure) is a plus
Awareness of monitoring and alerting tools (e.g., Prometheus, Grafana)
Basic networking knowledge (IP addresses, DNS, troubleshooting)
Operational Skills:
Strong attention to detail and ability to follow established procedures
Interest in operational efficiency and scalable process development
Ability to document processes and solutions clearly
Soft Skills:
Excellent problem-solving and analytical skills
Willingness to learn and collaborate with experienced engineers
Strong communication skills with the ability to ask questions and seek help
Proactive attitude and eagerness to contribute and grow
Basic Qualifications
2+ years in IT, system administration, or related field
Foundational knowledge of operating systems, networking, or cloud technologies
Experience with monitoring, logging, or cloud platforms
Exposure to automation tools or practices
Familiarity with version control systems (Git) is a plus
Passion for technology and solving real-world problems
We offer*:
Flexible working format – remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits
not applicable for freelancers