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Introduction

Joining the IBM Technology Expert Labs teams means youll have a career delivering world‑class services for our clients. As the ultimate expert in IBM products, youll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.

Key Responsibilities

• OpenShift/Kubernetes cluster daily management – administration, deployment, configuration, troubleshooting, etc.
• Manage RHEL/Linux systems to ensure stability and security.
• Handle system operations with full ownership including on‑call rotated support schedule and work on dedicated product adjustment.
• Implement best practices for network, storage, and infrastructure according to the overall project requirements.

Your Role and Responsibilities

• Solving Client Challenges Effectively: Understanding clients main challenges and developing solutions that help them reach true business value by working through phases of design, development integration, implementation, migration and product support with a sense of urgency.
• Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day‑two operations.
• Technical Solution Workshops: Conducting and participating in technical solution workshops.
• Building Effective Relationships: Developing successful relationships at all levels — from engineers to CxOs — with experience navigating challenging debate to reach healthy resolutions.
• Self‑Motivated Problem Solver: Demonstrating a natural bias towards self‑motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required Technical and Professional Expertise

• Minimum 1 year of hands‑on experience in cluster administration (OpenShift/Kubernetes) in a project.
• Solid background in Linux system administration (RHEL‑based) including network and infrastructure fundamentals (routing, DNS, storage, load balancing, etc.).
• Monitoring & Observability (optional): Prometheus, Loki, Grafana.
• Scripting / Automation (e.g., Bash, Ansible).

Non‑Technical / Soft Skills

• Self‑Reliance & Ownership – takes responsibility for systems and assigned domains.
• Willingness to Learn – open to adopting new tools, technologies, and processes.
• Attention to Detail & Reliability – ensures quality and consistency in production environments.
• Team Collaboration – works effectively with Dev, Ops, and Security teams.
• Communication Skills – clear coordination within technical operations.
• English (required).

Preferred Technical and Professional Experience

• Advanced OpenShift/Kubernetes Expertise – experience with multi‑cluster environments including performance tuning.
• Linux System Administration and Optimization – proficiency in tasks related to kernel tuning, package management and troubleshooting of complex issues.
• Infrastructure as Code (IaC) – familiarity with automation frameworks like Ansible, Terraform or others.
• Cloud & Virtualization Knowledge – exposure to cloud platforms (AWS, Azure, GCP) or any virtualization technologies.
• Monitoring/Observability – hands‑on experience in alerting strategies.
• Scripting/Automation – ability to create scripts in Bash, Python, or other languages for operational tasks.
• Security Best Practices – understanding of container security, RBAC, and compliance standards.
• Performance & Capacity Planning – experience in scaling clusters and optimizing utilization.
• CI/CD Integration – knowledge of integrating OpenShift with pipelines.
• German language (as a plus).

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Consulting, Information Technology, and Sales

Industries

IT Services and IT Consulting