Informacje o stanowisku

technologies-expected :

• Python
• PowerShell

• Create and design automation solutions for telephony systems.
• Integrate telephony systems with other enterprise systems.
• Develop and implement BOTS and AI solutions to enhance voice technologies.
• Manage voice projects and technical implementations with minimal client disruption.
• Provide day-to-day support for telecommunications equipment, networking, SIP, and tools.
• Build call flows and administer Genesys Cloud Contact Center and MS Teams.
• Support CRM (Salesforce) systems.
• Develop long-range strategies for telecommunications equipment, networks, and tools.
• Manage documentation related to telecommunications infrastructure and services.
• Provide technical guidance to team members and clients.
• Research, recommend, and implement telecommunications equipment and services.
• Troubleshoot and resolve complex hardware, software, and application problems.

• Bachelors Degree in a technical or business field or equivalent specialized training or experience.
• 6 to 10 years of experience in telecommunications or equivalent.
• 2 years of IP-specific telephony experience or equivalent.
• Knowledge of scripting programming languages such as Python and PowerShell.
• Experience with contact center IT operations.
• Strong project management and interpersonal skills.
• Expert knowledge of telecommunications principles and data networks.
• Travel Requirements:
• Occasional domestic and international travel, up to 20%.

• A long-term contract in a well-established, reputable and prosperous company.
• Private healthcare program, and a sports card.
• 2 hours of time off on the second Friday of the month.
• One day off for your birthday or your yearly medical checkups.
• Parking space for employees
• Access to webinars, conferences, learning platforms, and mentoring program.
• Contests: Global Innovation Awards, Global Code Games, Legal Hackathon.
• Integration events, fairs, sports clubs.

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• flexible working time
• integration events
• parking space for employees
• extra social benefits
• holiday funds
• one shorter working day
• extra leave

Warszawa - Oferty pracy w okolicznych lokalizacjach