Join to apply for the Senior Marketing Automation Specialist role at N-iX
N-iX is looking for Senior Marketing Automation Specialist to join the fast-growing team on our project! Our customer is the European online car market with over 30 million monthly users, with a market presence in 18 countries. As a Senior Marketing Automation Specialist, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers. This role ensures day-to-day platform reliability, supports scalable customer engagement across multiple brands and markets, and contributes to the continuous development of our omni-channel automation capabilities. The position combines technical execution, platform administration, data‑driven troubleshooting, and close collaboration with CRM Managers, Product, Data, and Engineering teams.
Responsibilities
- Ensure operational continuity and performance of the MarTech stack (Iterable, Salesforce, Marketing Cloud, supporting integrations with Sales and Service Cloud, Litmus, and more).
- Monitor platform health, journey execution, error rates, and data synchronization issues across channels (Email, Push, In-App, WhatsApp).
- Administer users, roles, permissions, and configuration settings across tools.
- Enable CRM Managers, Campaign Managers, and Data Delivery teams through training, documentation, and hands‑on onboarding to platform capabilities.
- Provide day‑to‑day troubleshooting and solution guidance on segmentation, templates, content automation, journeys, and campaign execution.
- Support data flow configuration and maintenance across CRM systems, AWS/Databricks pipelines, audience sync tools (e.g., Mediarithmics), and CMS integrations (e.g., Contentful).
- Contribute to automation initiatives enabling highly personalized, real‑time, multi‑channel communication journeys for B2C and B2B audiences.
- Assist in monitoring and improving data synchronization reliability across systems.
- Maintain and evolve template libraries, modular email components, and reusable assets.
- Diagnose and resolve issues related to journey failures, template rendering, deliverability, and API‑driven components.
Requirements
- Minimum 4 years of experience in marketing automation, CRM engineering, or MarTech operations.
- Hands‑on experience with at least one major automation platform (Iterable, Salesforce, Marketing Cloud, HubSpot, or equivalent).
- Proven expertise in both stakeholder management and project management.
- Hands‑on working with REST APIs, data integration patterns, JavaScript, and SQL.
- Experience building, troubleshooting, and optimizing multi‑step journeys or workflows.
- Strong analytical skills, comfort with dashboards, and campaign performance metrics.
- Familiarity with GDPR and data privacy principles related to CRM operations.
- Knowledge of deliverability monitoring tooling (Google Postmaster, MXToolbox) and ESP authentication methods.
- English level – at least Upper‑Intermediate, both spoken and written.
We offer
- Flexible working format – remote, office‑based or flexible.
- A competitive salary and good compensation package.
- Personalized career growth.
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more).
- Active tech communities with regular knowledge sharing.
- Education reimbursement.
- Memorable anniversary presents.
- Corporate events and team building.
- Other location‑specific benefits.
Seniority level
Employment type
Job function
Industries
- Construction, Software Development, and IT Services and IT Consulting
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