We seek a highly experienced Senior/Lead UX Researcher to support the evolution of our global platform through collaborative work with numerous stakeholders and clients from different business units. The candidate will work with product stakeholders, design leads, and other product teams, driving the research, shaping requirements and visions into new features/integrations, and acting as a catalyst between various global teams, some of which have their local researchers.
responsibilities :
Utilize a broad range of research methods and conduct them effectively
Work with large amounts of data and identify similarities
Facilitate and supervise research activities happening locally in each business unit working on the capability
Coach non-research team members if a specific Business Unit doesnt have a dedicated researcher, but they still do "research"-like activities
Design objectives, methodologies, guides, scripts, research schedules
Collect insights on learned researches, accumulate and structure them for future re-use and signal potential opportunities
Bring the team up to the understanding of researches done and outcomes
See the helicopter view on the whole organization / ecosystem
Drive change and back it up with solid Research results
Work effectively with a multi-cultural team where there can be some level of silo
Be proactive, spotting areas for improvements, proposing good ideas
Manage stakeholders, negotiate and provide transparent reporting
Support the feature/requirements through their life-cycle end-to-end on every stage
requirements-expected :
5+ years of relevant professional experience
Proficiency with a range of research tools and methodologies
High level of proficiency and comprehensive knowledge of industry-standard prototyping tools
Familiarity with the Software Development Lifecycle, Software Engineering Process, and User-Centered Research/Design Thinking
Ability to synthesize and communicate research findings, conceptual ideas & detailed design to all levels of the client organization
Strong conceptual and systematic thinking; ability to provide efficient feedback to others and justify ones own decisions
Upper-intermediate or higher level of English, both written and spoken (B2 or higher)
offered :
Engineering community of industry professionals
Friendly team and enjoyable working environment
Flexible schedule and opportunity to work remotely within Poland
Chance to work abroad for up to 60 days annually
Relocation within our 50+ offices
Outstanding career roadmap
Leadership development, career advising, soft skills, and well-being programs
Certification (GCP, Azure, AWS)
Unlimited access to LinkedIn Learning, Get Abstract, O’Reilly, Cloud Guru
Language classes in English and Polish for foreigners
