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Position Title: Senior Key Account Manager

Location: Warsaw, Poland

Work Arrangement: Hybrid, Ex. 20% Travel Expected (Poland, Lithuania, Estonia, Latvia)

Employment: Permanent

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job

• Build and maintain strong, long-term partnerships with key clients, serving as their primary point of contact.
• Understand clients’ business objectives and challenges to deliver customized solutions that drive mutual success.
• Negotiate contracts, pricing, and service agreements to ensure favorable outcomes for both the company and clients.
• Monitor and analyze account performance to identify opportunities for growth, including upselling and cross-selling.
• Lead, mentor, and develop a team of Key Account Managers, fostering a collaborative and high-performing environment.
• Set clear goals for team members, provide regular feedback, and support ongoing professional development.
• Develop and implement strategies for key account growth, retention, and satisfaction in alignment with company objectives.
• Collaborate cross-functionally with departments such as Marketing, Product, Operations, and Finance to ensure seamless service delivery.
• Prepare and present regular reports on account performance, sales forecasts, and team achievements to senior management.
• Ensure all activities are conducted in compliance with company policies and industry regulations, promoting best practices throughout the organization.

About You

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. Wouldn’t it be great if you could do your job and do a world of good? You also have:

• Documented experience in sales.
• Experience in leading, managing, or mentoring teams within a business environment.
• Strong understanding of sales strategy, including planning, budgeting, and the ability to identify and pursue new business opportunities using innovative approaches.
• Excellent communication, presentation, and interpersonal skills, with a proactive and customer‑focused attitude.
• Professional proficiency in English, both written and spoken.
• Strong analytical skills and proficiency in Microsoft Excel, with proven organizational and multi‑tasking abilities.

The Details

You’ll receive a great benefits plan, including:

• Subsidy for a Multisport card or points on the MyBenefit platform
• Private medical care (Luxmed)
• Life insurance
• Option to join an Employee Pension Plan (PPE)

And More

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.