Informacje o stanowisku

about-project :

• Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!
• Would you like to meet the Team, see our office and much more? Visit our website: Heineken

• Coordinating end-to-end Change Enablement practices execution by collaborating with Product Owners, technical teams and facilitating input of Changes for different Products
• Evangelizing for Change Enablement throughout organization, clarifying value, framework, governance and ways of working
• Handling Change requests in ServiceNOW by gathering inputs from support teams, making sure all the fields are filled out correctly according to global quality standards and HEINEKEN policies and requirements
• Working with stakeholders from various parts of the organization - discuss Change Enablement progress, approvals needed to proceed and risks related to changes & deployment
• Actively searching for new, more efficient ways to drive the change enablement forward including new technologies, methodologies and continuous process improvement

• Bachelor/Masters degree or equivalent work experience
• Over 3 years of experience working with established IT Service Management practices in a corporate environment
• Practical knowledge of and experience in Change Management/Enablement, with certification of ITIL V3 or V4 on at least Foundation Level
• Working knowledge and experience in ServiceNOW ticketing tool
• Experience in coordinating Change Management process across various stakeholders
• Knowledge about Agile ways of working for IT products
• Passion about Change Management and its implementation in modern environment
• Good communication skills

• Hybrid ways of working
• Private medical healthcare
• Attractive performance bonus
• Sodexo pre-paid card
• Life insurance
• Employee referral program
• Wide range of trainings
• Local and global job opportunities within HEINEKEN
• Parking space
• Open bar once a week
• We are ACCA Approved Employer

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• integration events
• corporate sports team
• parking space for employees
• extra social benefits
• pre-paid cards
• christmas gifts
• employee referral program
• charity initiatives
• flexible work from home scheme after pandemic/lockdown
• open bar on Fridays

Skawina - Oferty pracy w okolicznych lokalizacjach