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Senior IT System Analyst | f/m/d
  • Warsaw
Senior IT System Analyst | f/m/d
Warszawa, Warsaw, Masovian Voivodeship, Polska
ERGO Technology & Services S.A.
20. 12. 2025
Informacje o stanowisku

responsibilities :


  • working closely with multiple stakeholders to gather, analyze, and define current business processes as well as requirements
  • translating business requirements into detailed functional specifications
  • creating detailed outcomes of the business analysis process, outlining problems and opportunities for business stakeholders
  • supporting the Project Manager in delivering the project plan on time and on budget, following project methodologies
  • ensuring requirements issues are tracked, reported, and resolved promptly
  • effectively communicating plan, status, risks, and issues to the stakeholders in a precise and timely manner
  • supporting users’ participation in deployments and implementation activities
  • providing traceability of requirements and subsequent change requests, tracking the delivery of those requirements by the project team
  • assisting with business testing preparation and execution on project deliverables, ensuring the solution meets business expectations based upon the approved project scope
  • creating an appropriate level of product documentation (required for maintenance and support)
  • eliciting and validating requirements for the product, translating them into relevant product backlog items and tasks
  • monitoring completeness of business requirements, taking responsibility for the requirements’ quality
  • working on estimations together with the whole Development Team
  • constantly seeking improvements and excellence
  • identifying dependencies and blockers impacting the planned scope
  • being a partner in discussions with the Development Team and Architects
  • supporting the Product Owner, Delivery Team, and Program Manager with a detailed understanding of the product features during Agile increment planning sessions
  • being responsible for product validation (supporting stakeholders during the testing phase)

requirements-expected :


  • fluent English
  • at least 5 years of experience in the software development domain as a Business Analyst or System Analyst, or a similar role
  • understanding of software development lifecycle, proven experience in end-to-end software project delivery
  • being able to discuss and propose solutions to technical aspects of software delivery
  • experience in preparing estimations together with the Development Team
  • knowledge or working experience of Scrum methodology
  • experience in exploring and managing requirements in large corporate projects
  • demonstrating analytical thinking and a problem-solving approach that can deal with ambiguity
  • being proactive and feeling comfortable when dealing with senior decision makers
  • team player who values positive culture and can collaborate in a positive and professional manner with team members and stakeholders
  • strong communication/interpersonal skills combined with stakeholder management skills
  • practical experience with team collaboration tools (JIRA, Confluence)

offered :


  • Lets be healthy – medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.
  • Lets be balanced – work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.
  • Lets be smart – we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.
  • Lets be responsible – each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.
  • Lets be fun – company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!
  • Lets be diverse – every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • integration events
  • employee referral program
  • charity initiatives

  • Praca Warszawa
  • Administrator IT Warszawa
  • Specjalista ds. bezpieczeństwa IT Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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