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Senior IT Project Manager - ServiceNow Platform, AI & Unified Ticketing
  • Warsaw
Senior IT Project Manager - ServiceNow Platform, AI & Unified Ticketing
Warszawa, Warsaw, Masovian Voivodeship, Polska
SIX Global Services
13. 11. 2025
Informacje o stanowisku

technologies-expected :


  • PRINCE2
  • Jira

about-project :


  • Are you ready to shape the next generation of service management at SIX? We seek a Senior IT Project Manager to join our IT Project & Portfolio team in Warsaw, responsible for delivering complex ServiceNow platform programs, managing integrations and migrations, and driving change and adoption across the organization. Be part of a team that values creating one ServiceNow-based way of working that accelerates resolution, unlocks automation & AI at scale, and retires legacy complexity—delivering measurable service quality and sustainable savings.

responsibilities :


  • Lead multi-year platform programs using PRINCE2 stage-gate control in regulated financial environments
  • Oversee ServiceNow ITSM delivery, tool consolidation, and ITIL operating-model design across CF/BUs
  • Manage integrations, data migration, and system cutovers ensuring compliance, security, and auditability
  • Drive organization-wide change, training, and communication to support adoption and standardization
  • Identify automation and AI opportunities, track impact metrics, and steer vendor and executive governance

requirements-expected :


  • 7+ years of IT project management experience with proven PRINCE2 or PMP experience leading complex IT transformations in regulated sectors
  • In-depth knowledge of ServiceNow ITSM modules and migration from legacy platforms (BMC, Jira)
  • Strong technical acumen in data integration, migration testing, and cutover execution
  • Demonstrated ability to drive stakeholder alignment, training, and adoption programs
  • Excellent command of English; German and Spanish is an advantage, with on-site presence at least three days per week in Warsaw

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • no dress code
  • video games at work
  • coffee / tea
  • leisure zone
  • extra social benefits
  • holiday funds
  • sharing the commuting costs
  • employee referral program
  • charity initiatives
  • Employee Assistance Program
  • Day for U (Day for Medical Checkup)
  • My Benefit Cafeteria
  • Udemy for Business
  • meal allowance
  • days for remote work from abroad
  • fruits and popcorn in the office
  • Christmas gifts

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  • Administrator IT Warszawa
  • Manager Warszawa
  • Specjalista ds. bezpieczeństwa IT Warszawa
  • Account manager Warszawa
  • Product manager Warszawa
  • Content Manager Warszawa
  • HR Manager Warszawa
  • Key Account Manager Warszawa
  • Business Development Manager Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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