Informacje o stanowisku

(Senior) IT Operations/Infrastructure Specialist in RCT Application Management

Job ID: 28864

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank and its surrounding environment to enable the Customer Vision and the Business Strategy.

We are looking for an experienced IT Operations/Infrastructure Specialist to support and improve the business applications in the Risk and Compliance Area.

Meet the Risk and Compliance Application Management team. Our role is to deliver exceptional IT support for business applications in the Risk and Compliance Area.

Our technology stack includes, but is not limited to:

• DataStage / ETL / Airflow and UC4 job scheduler

What you’ll be doing

Main responsibilities in this role:

• Deliver technical application support for internal and external solutions
• Work with incident, problem, change, and release management processes
• Drive and coordinate maintenance activities such as software upgrades, license renewals, hardware lifecycle management, patching, and vulnerability processes
• Prepare and maintain technical documentation about services and environments which are in the scope of the Application Management team
• Provide expertise on technical issues and make recommendations for technology infrastructure, software, and equipment

Who you are

This is the right role for you if you:

• Are passionate about IT and willing to learn new technologies
• Have a strong technical background
• Have 3+ years of experience managing ITIL processes (including event management, incident management, problem management, request fulfillment, change management)
• Understand the concept of continuous integration and deployment pipelines (Bamboo, Jenkins)
• Focus on continuous improvement of services provided by the team
• Have competency to understand architecture and IT solution design documents

Your background and skills include:

• Practical experience working with MS SQL Databases
• Experience in Windows Server and Red Hat Linux server administration and basic scripting skills (PowerShell, Python, Bash)
• Very good level of English both written and spoken
• Familiar with project tools like Jira and Confluence
• Relevant university degree (IT, Engineering, data science, mathematics, or similar)

It would be ideal if you also:

• Experience working with DevOps model and SAFe methods
• Practical experience with Airflow
• Knowledge of BMC Helix or another ticketing system

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop, and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics, and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 25/02/2025.

The recruitment process consists of the following steps:

• Preliminary CV selection
• Phone conversation with the recruiter
• Online interview with the hiring leader

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies, and our values are deeply rooted in these open, progressive, and collaborative societies. As one of the biggest employers in the Nordics, Poland, and Estonia, you have excellent opportunities to evolve, develop, and move forward with us.

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