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(Senior) IT Operations/Infrastructure Specialist in RCT Application Mgmnt, Gdynia

Client: Nordea Bank

Location: Gdynia, Poland

Job Category: Other

EU work permit required: Yes

Job Reference: e895d2902889

Job Views: 5

Posted: 14.02.2025

Expiry Date: 31.03.2025

Job Description:

Job ID: 28864

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.

We are looking for an experienced IT Operations/Infrastructure Specialist to support and improve the business applications in Risk and Compliance Area.

On a mission to evolve finance securely and responsibly, together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About our team

Meet the Risk and Compliance Application Mgmt team. Our role is to deliver exceptional IT support for business applications in Risk and Compliance Area.

Our technology stack includes, but is not limited to:

• DataStage / ETL / Airflow and UC4 job scheduler

What you’ll be doing

Main responsibilities in this role:

• Deliver technical application support for internal and external solutions
• Work with incident, problem, change and release management processes
• Drive and coordinate maintenance activities such as software upgrades, license renewals, hardware lifecycle management, patching and vulnerability process, etc.
• Prepare and maintain technical documentation about services and environments which are in scope of Application Management team
• Provide expertise on technical issues and make recommendations for technology infrastructure, software and equipment

Who you are

This is the right role for you if you:

• Are passionate about IT and willing to learn new technologies
• Have a strong technical background
• Have 3+ years’ experience managing ITIL processes (incl. event management, incident management, problem management, request fulfilment, change management)
• Understand the concept of continuous integration and deployment pipelines (Bamboo, Jenkins)
• Have focus on continuous improvement of services provided by the team
• Have competency to understand architecture and IT solution design documents

Your background and skills include:

• Practical experience working with MS SQL Databases
• Experience in Windows Server and Red Hat Linux server administration and basic scripting skills (PowerShell, Python, Bash)
• Very good level of English both written and spoken
• Familiar with project tools like Jira, Confluence
• Relevant university degree (IT, Engineering, data science, mathematics, or similar)

It would be ideal if you also:

• Experience working with DevOps model and SAFe methods
• Practical experience with Airflow
• Knowledge of BMC Helix or another ticketing system

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

We foster performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

We believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community.

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