The primary purpose of the Technology Strategic Partnership team is to govern all third party IT spend for DBS (c$3bn) including managing and continuously improving the Cost Management processes. This role will include working with the GBGF IT CIOs, COOs and supporting teams to optimise IT’s utilisation of third-party hardware, software, resources, and associated IT services (including non-permanent workforce) to maximise value and cost savings to HSBC.
IT Cost & Contracts Manager roles at GCB4 level will have a key role in managing Cost Management processes across multiple IT business areas ensuring consistent and adequate governance and controls resulting in effective sanctioning of spend. This will include detailed involvement on cost submissions working with business managers, procurement and COOs to ensure that HSBC is obtaining the best commercial deal and evidencing the cost reduction work undertaken.
In this role, there will be specific responsibility for managing the contract lifecycle from an IT perspective for a number of specific contracts, including evaluating renewals of contracts ahead of time, challenging demand / requirements and working collaboratively with technical teams and procurement to obtain an optimal commercial deal. Maintaining the IT contracts calendar for the relevant IT teams including correct articulation of the financial P&L profiles, owning the renewal trigger points and driving subsequent actions will be essential. Furthermore support will be provided to each area to assist working towards a complete zero-based budgeting approach.
Candidates will be commercially-aware with expertise in Cost or Commercial Management and shall be responsible for creating and maintaining a robust governance model in evaluating, reviewing all IT expenditure and proactively driving cost reduction across Technology.
responsibilities :
Driving sustainable growth. Develop the IT sub-function responsibly, engaging with colleagues across the function including peer Senior Managers and typically 2 levels up the organisation reviewing and driving the sub-function strategy feeding into the overall IT strategy. Leads and facilitates change through effective communication, preparation and implementation with peers across HSBC. Strong impact to support risk and regulation. Lead global joint commerical projects.
Achieving excellence. Focuses on medium and long term goals even when under pressure or facing uncertainty. Manages expectations, results and impact of agreed outcomes, thinking ahead to identify and overcome potential issues, benefiting from a good network of Senior Managers to collectively identify and mitigate risk.
Contracts Management – accountable for ensuring that contracts are renewed in a timely manner including approval via cost management processes and sign-offs / stakeholder management
The role holder will work collaboratively with Senior Managers from other areas in IT to ensure stakeholder and customers’ requirements are met. Proactively seek opportunities to improve business operation in collaboration within assigned function Technology area and Procurement amongst others.
Managing and leading. Gathers all relevant information from a wide range of resources and MI to clarify the issue at hand and to better inform the decision making process. Establishes methods and criteria to observe progress and achieve excellence in all aspects of delivery to meet our customers’ requirements. Establishes effective relationships across the business structure/matrix to ensure better engagement and better quality and effectiveness of deployment. Ensure succession planning in place to maintain technical capability of team.
Work with team and senior managers working with technical teams, procurement and suppliers in advance of renewals and required purchases to optimise volumes, challenge requirements and achieve best price for the organisation.
Managing risk responsibly. Sustain a risk aware culture. Promotes and manages relevant monitoring and reporting requirements within their team. Embeds efficient risk, compliance processes and procedures (FIMs, GSMs etc.) and external regulatory requirements, including the management of Operational Risk and adherence to the Group’s standards of ethical behaviour.
Business case & benefits realisation. Defines and articulates to stakeholders the targeted benefits for a change intervention. Demonstrates effective financial skills to develop a detailed business case, including investments, detailed benefits (financial, non-financial and strategic) and link to overall finances of the business.
requirements-expected :
Typically educated to undergraduate degree level.
Experience and proven track record in vendor, cost and commercial management including cost reduction / optimisation programmes
Expert knowledge on IT Infrastructure technical platforms / technologies, execution of IT vendor management policies
Good understanding of the IT global delivery model and future roadmap
Strong leadership and management skills together with the ability to motivate staff from a variety of backgrounds
Ability to work in a multi geography, culturally diverse and time-zone separated management role
Good communications skills and ability to motivate and communicate at all levels of the organization
Analytical with the ability to understand and resolve problems
offered :
Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
