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Senior IT Business Analyst
  • Kraków
Senior IT Business Analyst
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery Sp. z o.o.
29. 10. 2025
Informacje o stanowisku

Senior IT Business Analyst

Miejsce pracy: Kraków

Technologies we use

Expected
  • Jira
  • Confluence

About the project

Private Banking and Wealth Management IT team is delivering web & mobile projects for supported markets (UK, UAE, Jersey, US). Projects focus is around wealth management capabilities like investment accounts opening journey, fund trading, stocks trading, financial advice journeys, mobile journey.

Your responsibilities

  • Work closely with stakeholders from Wealth Private Banking (product owner, delivery lead, developers, transformation team, testers) as part of change and regulatory projects
  • Use a range of analysis techniques and methodologies, be responsible for collecting, understanding and documenting business requirements and translating these into IT requirements, user stories
  • Contribute to the definition of solution design and support engineering teams throughout the design and build
  • Participate in the system testing to understand if its working as per design or identify improvements to the user journeys, and in defect analysis
  • Work as an integral part of global cross functional project teams, contributing analysis skills through all phases of the project lifecycle
  • Facilitate cooperation and coordinating efforts of multiple IT and business teams involved in project delivery

Our requirements

  • Minimum of 7 years’ experience as a Business / Solution Analyst, gathering requirements and defining IT solutions within projects, experience of financial services (preferably within Wealth Management)
  • Strong experience of MS Office (typically; Excel, Visio, PowerPoint) and JIRA/Confluence (or similar)
  • Strong experience with writing Use Cases, User Stories and Acceptance Test scenarios OR Strong usability requirements analysis, process maps, UI Mockups, Wire Frames and Prototypes
  • Hands-on attitude for various software delivery process elements if needed (such as testing, direct release preparation)
  • Experience with Agile (ideally Scrum or SAFe)
  • Strong analytical, documentation and verbal communication skills in English
  • Working knowledge of AWS, databases or other cloud services would be an asset

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN).
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC..Before you apply, please note that we will take into the consideration only applications that include the following statement:.“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”.Due to the high number of applications, we reserve the right to contact selected candidates only..In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at:

  • Praca Kraków
  • Administrator IT Kraków
  • Business Development Manager Kraków
  • Specjalista ds. bezpieczeństwa IT Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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