Informacje o stanowisku

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Why choose this offer?

• You can expect a flexible work organization
• The international work environment will give you the opportunity to interact with the English language on a daily basis
• Scandinavian organizational culture will provide you with work-life balance, you will gain time for additional training (financed by Jit)
• The Jit community will bring you a nice time during regular integration meetings

Project

This project involves the comprehensive management and enhancement of IT service operations and transition processes within the Know Your Customer (KYC) technical domain at the Company. The goal is to ensure the robust, secure, and efficient operation of KYC systems, aligning them with Companys processes while driving continuous improvement and innovation.

Expected competences and knowledge

• 3+ years experience managing ITIL Service operation processes (inc. event management, incident management, problem management, request fulfilment)
• 3+ years experience managing ITIL Service transition processes (inc. change management)
• Strong technical and leadership background
• Creativity and innovation with strong problem-solving skills
• Experience in working internationally and with multicultural awareness
• Direct focus toward customers
• Drive to achieve goals
• Eagerness to learn and follow new technologies
• Understanding the concept of continuous integration and deployment pipelines (Bamboo, Jenkins, Ninjago)
• Focus on continuous improvement of service provided by the team
• Competency to understand architecture and IT solution design documents

Responsibilities youll have

• Design and implement automation features for more efficient and secure application portfolio management
• Ensure all security aspects are in place and aligned with Company processes
• Prepare and maintain technical documentation about all services and environments which are in scope of Application Support team
• Provide technical expertise on complex technical issues and also guide team members in solving technical problems and issues
• Guide other team members and project stakeholders to ensure the content of deliverables is accurate, optimised and secured
• Be proactive and engaged in every initiative related to KYC technical domain
• Make recommendations for technology infrastructure, software and equipment
• Be point of contact for KYC System Team for all technical aspects
• Be point of contact for Test Team to provide potential inputs for the design and construction of test cases and scenarios related to both non-functional and functional requirements
• Drive and coordinate maintenance activities such as software upgrades, licence renewals, hardware ordering and decommissioning, patching and vulnerability process, etc.
• Maintain system availability and sufficient level of IT support

Client – why choose this particular client from the Jit portfolio?

Jit Team has had an over-decade-long relationship with the leading financial group in the Nordic countries, and we are privileged to be our clients premier partner in Poland. At present, 150 Jit personnel are engaged in the completion of more than 60 projects for this Norwegian major provider of financial services with a global presence and a strong focus on modern technology. Our customers work atmosphere is epitomized by the Scandinavian culture , which is conducive to people who place emphasis on work-life balance and feedback culture . Furthermore, all projects are executed in international teams, giving constant exposure to the English language.

About Jit Team

The Human factor of IT - its not just a slogan, its a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 500 experienced experts . We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme.

Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 13 years of activity . By supporting indigenous initiatives, we ensure the circulation of good energy.

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