We are looking for a candidate to fill the position of Senior IT Analyst for KYC Application Management. The ideal candidate will be responsible for managing and optimizing KYC applications to ensure compliance and operational efficiency.
responsibilities :
Design and implement automation features for more efficient and secure application portfolio management.
Prepare and maintain technical documentation about all services and environments that are in the scope of the Application Support team.
Provide technical expertise on complex technical issues and also guide team members in solving technical problems and issues.
Guide other team members and project stakeholders to ensure the content of deliverables is accurate, optimized and secured.
Be proactive and engaged in every initiative related to the KYC technical domain.
Make recommendations for technology infrastructure, software, and equipment
Be the point of contact for the KYC System Team for all technical aspects.
Be the point of contact for the Test Team to provide potential inputs for the design and construction of test cases and scenarios related both non-functional and functional requirements.
Drive and coordinate maintenance activities such as software upgrades, license renewals, hardware ordering and decommissioning, patching and vulnerability process.
requirements-expected :
3+ years’ experience managing ITIL Service operation processes (inc. event management, incident management, problem management, request fulfillment).
