The project focuses on the development and optimization of marketing automation and customer data solutions based on Adobe Experience Platform (AEP) and Adobe Journey Optimizer. The role involves analyzing business requirements, designing data-driven solutions, and preparing analytical documentation such as BRDs and User Stories. A key part of the project is customer data modeling, system integrations through APIs, and building solutions that support campaign management and personalized customer communication.

Senior IT Analyst

Your responsibilities

• Proactively build connections with internal stakeholders, and vendors, and drive necessary conversations to capture information needed for analysis and to suggest solutions. Writing BRD and User Stories.
• Defining the technical solution with Pros and Cons of approaches
• Capable of presenting sophisticated ideas in simple formats that business leaders and non-technical marketers can understand.
• Capable of defining and mapping out complicated data solution needs.
• To make use cases easier to build, complete data analysis, modelling, and mapping.
• Analyze the customer's use case and the data available to prepare for data modelling (i.e. XDM and Field groups) that meets the customer's needs.
• Showcase your AEP expertise by leading/educating others on the functional and technical capabilities
• Close collaboration with technical teams

Our requirements

• We expect from candidate experience and knowledge in following areas on senior level:
• Adobe Experience Platform
• Adobe Journey Optimizer
• Java Script
• Postman
• Rest API
• SQL
• Kafka
• Campaign management
• Marketing Automation
• Data Collection Strategy.
• Identifying and assisting in the resolution of technical issues.
• Real-Time CDP.
• Working knowledge of databases, such as SQL.
• Data Modeling and Customer Profile Experience.
• Enhance AEP by extending frameworks and introducing new concepts.
• Good Knowledge of AEP, Adobe IO and integration with Adobe experience cloud products
• A subject matter expert on all aspects of AEP or any CDP.
• Strong communication skills, both verbally and in writing.
• AEP/AJO Certification
• Hands on expertise in any Campaign Management Tool
• Experience with online survey tools is beneficial (e.g. Qualtrics)