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Senior Innovation Research Specialist

Apply locations Krakow time type Full time posted on Posted 2 Days Ago job requisition id 64279

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Role Overview

Brown Brothers Harriman is currently recruiting a Senior Innovation Research Specialist to join our fast-paced Innovation team!

We are seeking a highly skilled and innovative professional to join our multi-disciplinary team in the 0-1 phase of product development. The ideal candidate will be comfortable with ambiguity, have a strong background in research design methodologies and business case development. The Senior Innovation Research Specialist will use research tools and techniques to discover and synthesize market feedback and evaluate value propositions across concepts. They must be fluent in observational and qualitative research methods and bring ethnographic techniques that can be applied to both physical and virtual contexts. They will also support all research efforts around the iterative testing of desirability prototypes and the creation of compelling data-driven business cases.

If you are a highly motivated and innovative Research Designer with a passion for 0-1 product development, we encourage you to apply for this exciting opportunity to join our team and make a significant impact on our companys growth and success.

The successful candidate will:

• Participate in the collaborative definition of the vision for new products, services or businesses.
• Have a robust catalog of experience design frameworks that they will be able to use on-the-fly based on circumstances and opportunities.
• Have strong analytical and problem-solving skills with the ability to help make data-driven decisions.
• Be at ease with cross-functional teams, including product management, engineering, and marketing, to design and develop innovative product concepts and solutions.

Job Requirements

• Conduct market research and analysis to identify opportunities for new product development in the 0-1 space, featuring in-depth competitive analysis and TAM/SAM/SOM calculations.
• Develop and execute research plans, including qualitative and quantitative methods, to gather data and insights on target markets, customer needs, and competitive landscapes.
• Create and present compelling business cases for new ideas, featuring market analysis, and pro forma financial statements, including ROI, P&L, FCF projections.
• Collaborate with the product management team to prioritize product features and develop and maintain a product roadmap, including short-term and long-term goals, milestones, and key performance indicators (KPIs).
• Mastery of design thinking workshop facilitation, following the Design Sprint format, both on-site and online using digital tools like Mural and Miro.
• Stellar communication skills and fluency in pitching creative concepts confidently to a range of stakeholders, both internal and external.
• Deep understanding of CX, including the ability to wireframe using tools like Figma or Balsamiq.
• Curious nature leading to continuously evaluating the frameworks and techniques being shared in the innovation, research, design and product ecosystems, ensuring our work remains cutting-edge and relevant.

Desired Experience

• 5+ years of professional experience as a Consultant, Researcher, Product Manager, Product Designer, Strategist, or equivalent roles.
• Proven ability to work in environments characterized by rapid change, ambiguity, and high expectations.
• Track record of innovation work, and a portfolio showcasing both the work done and the processes followed.

We value diverse experiences. We value diverse experiences and transferable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts.

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